Don't join the Responsys Team in a client-facing account management type role in Chicago - Account Manager Oracle Employee Review

2.0
Feb 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Oracle is a strong name to have on your resume. Pay is good for the industry. Good health benefits. Gym in office building is $50 for unlimited use. Work from home every Friday. Unlimited vacation for employees at certain resource grade level. Very casual dress code (when not in front of a client) - shorts/hats in the summer. But, see below.

Cons

*This applies to the Chicago based client-facing account management roles team working on the Responsys product. Don't join - I was warned and thought, "It can be that bad." It is. - More than 5 individuals in account management roles in this department have left this department in 2018. I've witness one employee quit within 6 months after being hired. - I witnessed employees drinking at desks, sometimes within the 9-5 hours. HR should look into this. - Few to no promotions (people have been in same roles 4+ years). - I was with the company for 2+ years and only had little professional development discussions. Coworkers and I filled out the company-wide annual review forms only to never have them reviewed. - With no upward mobility, there's also no opportunity to move departments. - No raises, whatsoever, even minmal cost of living increases. If you choose to join, negotiate high or it's not worth the headache. - No office culture. Maybe 1-2 happy hour events per year. No holiday parties. No food. They do provide sodas/La Croix. In a company as large as Oracle, I understand getting approval for "culture-related" activites/perks (food, etc.) is challenging. During my tenure, the company was always "working on budget approval to add to our office culture." The company policy required removal of all posters on the walls from before we at Responsys were acquired by Oracle. - Account management roles are either OTE (Overtime Eligible) or Salaried + Quarterly bonus. Go the OTE route. Never switch from OTE to salaried/bonus because it actually results in a pay reduction. Quarterly bonuses aren't paid frequently. - Oracle is a technology company and you'll be working with clients on the Responsys product. My onboarding consisted of NO formal product training. - In an account management role, you'll spend half your time working with client and the other half trying to navigate broken archaic internal systems for billing/invoicing, resource management, expense reports, timecards, etc. - very inefficient. - If a recruiter is trying to place you in an account management role on the Responsys product in Chicago office, I encourage you to explore any other options.

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Pros

Good WLB and environment is good

Cons

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4.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

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