Netsuite Philippines - Good and Bad working experience, depends on the department - Technical Support Engineer Oracle Employee Review

2.0
Dec 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Mostly good managers.. And great work environment.

Cons

If you'll be working for Customer Support, avoid APAC and EMEA team. Overloaded work, they do not get additional representatives to decrease work load, no overtime pay, and no room for growth as it is a very small team. Since acquired by Oracle, no more yearly increase. Salary is way below on what is offered outside. Good to learn here, but salary will never increase unless you go outside.

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5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Had good mentorship and work life balance

Cons

no cons, was overall a good experience

4.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

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