3.0
Dec 11, 2015
Former employee
Recommend
CEO approval
Business Outlook
Pros
They have good benefits and competitive wages. Spend a ton of money on R & D for new products and solutions. Solutions are getting better everyday
Cons
It's a self service company, so when you are new you don't know where to get service. You have to figure it out by yourself. It's not awful, but not efficient. Working with other pillars can be difficult. In my experience, each pillar looks out for themselves first and not what is best for the client. This causes Oracle to look bad in front of the client. As for the solution - they are getting stronger everyday, but turnover in the support organization is rapid and they don't have enough customer success managers who know the products well enough to help the customers.