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      PPL

      Engaged Employer

      PPL reviews

      Customer experience - Anonymous employee PPL Employee Review

      1.0
      Jan 2, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is great for the area

      Cons

      No caring about employees, questionable senior mgmt. Terrible IT systems. Experienced IT personnel let go. Questionable procedures. Desegregation...one department does not communicate with the other. Culture is negative. Cultural revitalization in works, but all say, no action. Things still running the same. No training, no change procedures. Alot of seniors citizens still work there dont understand new call center culture, but their experiences is vital to the company. Mixed feelings.

      Explore other reviews about PPL

      5.0
      Jun 1, 2026
      Anonymous contractor
      Recommend
      CEO approval
      Business Outlook

      Pros

      strong team work, very supportive

      Cons

      remote work related issues, mostly IT

      4.0
      Apr 28, 2026
      Relay settings engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engineering team is young and open for innovative ideas. Everyone supports and respects each other and willing to help and learn from each other. As a contractor - it is a very smooth and stress-free work experience.

      Cons

      Might be little bureaucratical when it comes to paperwork & processes but this is a large utility so this is expected or even required. People tend to rotate a lot and it makes it difficult to find support & training but everyone understand it and there is no pressure on workload most of the time allowing you to finish the job without a lot of pressure.

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