75% would recommend to a friend
(440 total reviews)
84% approve of CEO
What people are saying about PPL
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The culture at PPL is all politics and incompetent management." (in 25 reviews)
- "IT Leadership is clueless." (in 17 reviews)
- "Upper management in my department was a blind man with an uzi...rapid fire decisions with little worry for the consequences." (in 15 reviews)
- "Hard to find a good work/life balance" (in 12 reviews)
- "Employed less than 1 year and had 4 managers." (in 11 reviews)
Ratings by Demographics
This rating reflects the overall rating of PPL and is not affected by filters.
Found 440 of over 531 reviews
Updated Nov 27, 2023
- Most Recent
- Highest Rating
- Lowest Rating
- 5.0Oct 18, 2023Support EngineerCurrent Employee, more than 1 yearAllentown, PA
Diverse Talent; skilled mentors; innovative culture
3 days minimum office; utilities are restrained by regulation
- 3.0Oct 27, 2023Experience DesignerFormer Employee, less than 1 year
My peers were amazing: understanding, supportive, and passionate about their jobs and responsibilities. There is a genuine hunger to learn more and be the best designer possible, executed through routine critiques, lunch and learn style sharing, and group knowledge shares.
There is some wider organization that needs to be done for an experience team to truly function. We spent time producing minimum viable products that were not necessarily user-friendly and would maybe never see the light of day anyway. The project intake process needed organization and more detail, and lacked stakeholder buy-in, leading to scope creep. Demands would find their way into briefs that designers should have no business solving and executing for. For example, we were often assigned the creation of presentations, where we had a primary responsibility in generating content in which we did not have expertise. The organization is incredibly siloed, which made researching user experience issues for both employees and customers extremely difficult, and senior leadership placed the onus on brand new, entry-level employees for breaking down these siloes and navigating the organization without an org chart or diagram of the organizational function at large.
- 3.0Nov 27, 2023Home Health AideCurrent Employee, more than 5 yearsHaddonfield, NJ
Actually hired by a family and did training and employment through PPL. Most of my positive interactions are because of the family rather than the company, who I interacted with rarely.
When I did need something, like help with a missing paycheck or training, they became annoyingly difficult to get a hold of.
- 2.0Nov 2, 2023Sr. EngineerCurrent Employee, more than 5 yearsAllentown, PA
Exciting technologies being incorporated so while it's not a high value of mine, being cutting edge is pretty cool
lack of leadership in a lot of areas no transparency feels like no real direction some days
- 3.0Sep 7, 2023Anonymous EmployeeCurrent Employee, more than 1 yearLouisville, KY
not a bad place to work by any means, great people on the KY side
hired as a remote employee only for some CEO and VP level people to switch us to hybrid. Yeah sure I love that the millionaire is going to tell me how this is so great for all of us when they effectively don't feel the same burden that a regular peon like me does with time lost for commuting, car depreciation, gas, and having to pay to park downtown.2
- 5.0Aug 1, 2023Associate Information Systems AnalystCurrent Employee, more than 1 yearAllentown, PA
Really good work-life balance, meaning you will enjoy your job
legacy company means a lot of red tape. Management is older
- 4.0Apr 18, 2023Senior Experience DesignerCurrent Employee, more than 3 yearsAllentown, PA
The company is always looking to improve their process and internal organization so that we perform at our absolute best. We are valued as a team and there are many perks to working at PPL including excellent benefits, generous PTO, a lifestyle spending account, and annual bonuses.
Everyone must work an emergency role, and it can change periodically depending upon what they feel is necessary. This means you could be required to travel and stay in a hotel, or perform jobs completely unrelated to your position, or work in a call center for 2 weeks with customer service doing 10 hour shifts.
PPL Reviews FAQs
PPL has an overall rating of 4.0 out of 5, based on over 531 reviews left anonymously by employees. 75% of employees would recommend working at PPL to a friend and 66% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
75% of PPL employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PPL 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.