PPL Reviews

Pros

Professional, highly skilled team members, great benefits, room to grow, and the company truly cares about its employees.

Cons

Depending upon the department you work in, there can be a higher turnover. After one year of employment, employees are required to be on-call 24/7 every five weeks for a week at a time. If activated outside of work hours, the extra hours are usually not OT pay after 40 for salaried workers.

Pros

-competitive pay -good benefits -union position -steady schedule

Cons

-the training is chaotic and incomplete (it's aimed at contractors with a high turnover rate, rather than long-term internal employees). You will be told to follow the tools and the programming without understanding the math or reasoning behind it so when a customer asks you a question you will either flounder to find the information yourself or you will try to reach out to leadership who are almost 100% unavailable. -you will be trained differently than the people hired before you, and they were trained differently than the people hired before them. There is zero consistency between training classes even though the job is the same. My recommendation for anyone in this position is to find someone who has been around a while and ask them questions. -once you hit a certain level in your training/progression, there is almost no chance that promotions will occur so you are stuck with the same skillset and knowledge without room for growth unless you choose to advance to a management role.

Pros

Pay appears to be somewhat higher than other utilities

Cons

This has been one of the most mismanaged companies I have ever worked for. There are too many managers who don't know what's going on and not enough workers. The workers that are there don't stay long. The turnover is very high. When I arrived I discovered that my boss had mis-represented the position description. As I met other colleagues in my department I discovered I was not the only person that this happened to. Bait and Switch tactics appear to be very common in this company. It is possibly due to the high employee turnover. During my time with the company I noticed that there was no plan to onboard me and get me up to speed. Assignments we're just tossed on to my plate and I was left to my own devices on to figure out how to complete them. What made is more difficult is that the company has a lot useless processes that are confusing and add no value, but must be followed. This makes learning the job even harder. Management is extremely incompetent for the most part. There is a lot of office politics, which determines who gets promoted instead of promoting based off merit. When I raised my concerns to my supervisor I was met with indifference. The company and the management certainly like to claim they care about the well being of their people, but it is quite the opposite. During my time with the company I felt stressed out and over-whelmed and I was not the only one in my department to feel this way. I decided the higher salary was not worth the stress and left. Stay far away from this company. Management has no problem using bait and switch tactics to recruit people. Due to the high turnover you will be left on your own to figure out how to do your job. It is most definitely not a place to grow and the company has no ethics. RUN FAR AWAY!