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For a sterile, no nonsense, stat driven job with good pay and good benefits, try PSCU Financial Services! - Credit Analyst PSCU Employee Review

3.0
Oct 28, 2008
Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits are good, and pay is decent, but other aspects make it comparable to saying, "The meal is free, but it's liver and onions!" But, if you love liver and onions, you'll love PSCU! There is also a bonus structure in place where you get quarterly bonuses based on your work/performance/attendance stats. And PTO (Paid Time Off) days start at up to13 days the 1st year, and bump to 18 days the 2nd thru 4th years. That's 3 weeks starting your 2nd year! In addition, there is a Pointz program that allows you to earn points and turn them in for additional time off of work, or other items. Location will soon be in North Phoenix at 7th St and Hwy 101 beginning in November, 2008.

Cons

The attendance policy is strict and rigid, based on occurrences. 9 occurrences within 1 year and you are fired. "Workforce" controls everyone's ability to get time off of work, and flexability is not their strong point. Senior management is all but invisible, but I believe they are attempting to remedy that, since it came up as an issue in a recent employee survey.

Explore other reviews about PSCU

5.0
Nov 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice company to work for

Cons

None so far that I saw

4.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The company's culture is inclusive, they are very good at soliciting feedback from employees, they utilize Clifton StrengthsFinder, they are trusting and empower employees to be at their best. They offer Tuition Reimbursement and have Mental Health programs and several other wellness programs that employees are encouraged to participate in. PSCU is consistently working on employee engagement programs and DEI initiatives. The organization is truly caring of their staff. Employees are recognized often for their good work.

Cons

There is a tendency toward a falsely positive façade in my division. There are many system related challenges in the Contact Center, which makes it challenging to train new employees. There are times when poor behavior is overlooked and seems not to be addressed appropriately, or it is inconsistent. Often there are team members that are not recognized for their efforts and others that are not held accountable. There are times when team members let others take the work they don't want to do, because it is not work that is highly recognized.

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