Paper Source Keyholder Position - Sales Associate/Keyholder Paper Source Employee Review

3.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

I was promoted quickly after I started working as a sales associate.

Cons

When Paper Source was bought (by the same company that owns Barnes & Noble), many stores were closed. I was technically hired as a "temporary" keyholder as I was hired during the holidays though I stayed on well past this time and maintained my position. Due to this status, when other stores in the surrounding areas closed, a keyholder from another store was given my position. I was offered to stay on as a sales associate again but with significant costs to my hours and a reduction in pay.

Explore other reviews about Paper Source

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive environment. Easy job overall

Cons

Very slow sometimes, low sales except for the holiday season. Typical low retail pay

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good employee discount, schedule flexibility, low-stress environment

Cons

No upper management support. Since the brand has changed focus over time from crafts and customized stationery to gifts, a lot of customers come in expecting expert knowledge on crafting and paper, but there is no training to support that. High turnover, no growth with company.

See reviews by: Helpful|Rating|Date|All