Insufficient Compensation + Poorly Trained Upper Management - Sales Associate/Keyholder Paper Source Employee Review

2.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy tasks, easy to get hired.

Cons

Upper management is not trained well enough to support staff, lower tiered staff has to pick up slack for minimum compensation, keyholder position requires too many responsibilities for the base pay offered, boring workday, employee schedules not respected.

Explore other reviews about Paper Source

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive environment. Easy job overall

Cons

Very slow sometimes, low sales except for the holiday season. Typical low retail pay

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good employee discount, schedule flexibility, low-stress environment

Cons

No upper management support. Since the brand has changed focus over time from crafts and customized stationery to gifts, a lot of customers come in expecting expert knowledge on crafting and paper, but there is no training to support that. High turnover, no growth with company.

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