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      PatientPoint

      Engaged Employer

      PatientPoint reviews

      Patientpoint hits all the sweet spots! - Sr. Atlassian Administrator PatientPoint Employee Review

      5.0
      Dec 11, 2025
      Sr. atlassian administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started with Patientpoint as a contractor for 2.5 years before being converted to full time, which probably indicates how much I enjoy working at Patientpoint. I am a full time remote employee, which actually is the case for many of us, and it works really well. The work environment is great and I feel like my voice is heard and listened to.

      Cons

      We are all held accountable for the work that we commit to, so if you have a challenge working in that type of environment, Patientpoint may not be the place for you! If you are more of a solo player, then you might find working on a highly collaborative team to be difficult to get used to.

      avatar
      PatientPoint Response
      3mo
      Thank you for your continued commitment to PatientPoint—and for sharing your journey from contractor to full-time teammate. That progression truly reflects the kind of long-term Career Growth & Development we aim to foster. We’re especially glad to hear that remote work has been successful for you and that you feel your voice is heard. That aligns closely with our Culture & Values—we want teammates to grow their careers here, take ownership of their work, and contribute meaningfully within a collaborative, accountable environment. We appreciate your perspective on accountability and teamwork as well. Our culture is built on shared ownership and partnership, and that creates real opportunities for growth and impact over time. Thank you for being such an important part of the PatientPoint team.

      Explore other reviews about PatientPoint

      5.0
      May 14, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

      Cons

      Honestly cannot think of one con.

      1.0
      Mar 24, 2026
      Marketer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous PTO Fun holiday parties

      Cons

      If you would’ve asked me 2 years ago, I’d have significantly more pros than cons, but everything has gone downhill since we got a new CEO. People are being fired left and right for “restructuring,” including those who’ve been with the company 10+ years and are known for doing a good job. It seems the execs want to fire all the people actually doing work and replace them with new senior positions (who may or may not do work) or contract out work. There’s no sense of job security for anyone, and morale is at an all-time low. If you still decide to work here, prepare for a poor orientation that does nothing to prepare you for your job, low pay, extremely slow weeks followed by extremely busy weeks, never being promoted (even though they’ll make you think you will be), and an open-office floor plan where everyone sits on Teams meetings all day.

      2
      avatar
      PatientPoint Response
      2mo
      Thank you for taking the time to share your experience. We genuinely appreciate hearing from current employees, especially those who have been with us for several years. We recognize that the past year has brought a lot of change following new ownership, along with transformation as we work to build a more scalable organization. This includes expanding our leadership team, evolving how we operate to support long-term growth and investing in new skills to support our innovation. We understand that change of this scale can feel uncertain and, at times, uncomfortable. Decisions related to restructuring are never taken lightly, and when they do occur, we strive to support impacted team members with care and respect. Our focus is on preserving the best parts of the culture and values that have defined PatientPoint, while also evolving and redefining them to build a stronger company for the future. We know there is still work to do, and feedback like yours plays an important role in helping us improve. We are optimistic and excited about where we’re headed and committed to creating an environment where our teammates can grow, contribute, and succeed.
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