Working at PatientPoint | Glassdoor

PatientPoint Overview

Cincinnati, OH
201 to 500 employees
Company - Private
Advertising & Marketing
$100 to $500 million (USD) per year
PatientPoint® is a patient engagement solutions company passionately committed to making every doctor-patient engagement better™. By harnessing the power of technology, our omnichannel platform more effectively educates and empowers patients, caregivers and ... Read more

Mission: Making every doctor-patient engagement better.

Company Updates

  • "People will forget what you said, people will forget what you did, but people will never forget how you made them feel." -Maya Angelou

    We are so grateful for our Little Rock Customer Service team.

    In appreciation, during Customer Service Appreciation Week, the team enjoyed a a team-building event at Painting with a Twist and a lunch pasta bar!

    Thanks for all you do!

    #FridayFeeling #TeamPatientPoint

  • So many of our teams collaborate across state lines to make every doctor-patient engagement better. While we never let the miles that separate us get in the way, there’s no substitute for spending quality work (and play!) time together under one roof.

    That’s precisely what our Cincinnati- and Little Rock-based PatientPoint Navigate hospital guide creative team did this week in Cincinnati, taking in a Reds game and hitting up staples like Skyline Chili and Graeter's ice cream! #TeamPatientPoint #workhardplayhard

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PatientPoint – Why Work With Us?

We work hard. We play hard. We hold ourselves to the highest standards in everything we do. All with one goal in mind: to make every doctor-patient engagement better.

The PatientPoint leadership team is committed to fostering a culture that embraces hard work, fun, flexibility and entrepreneurship. There are few rules and boundaries by design.

In its more than 30-year history, PatientPoint has grown from a handful of employees to its current total of more than 400 in Cincinnati, Little Rock, Nashville and those working remotely across the country. And the company is growing exponentially. PatientPoint also boasts a high retention rate: 11 percent of staff have been with the company for at least 10 years.

“I love working at PatientPoint because I feel very strongly about promoting healthy lifestyles and encouraging connections between patients and doctors. As a designer, it’s a privilege to be contributing visual information to help people better understand their health and how to manage health conditions.”

“We have such a great team of people working together for one goal: to get the most up-to-date medical information to people. The atmosphere at the office is a positive one, and it makes me happy to come to work each day!”

Social responsibility is at the crux of the PatientPoint mantra to make every doctor-patient engagement better. Beyond accomplishing that goal through its innovative products and award-winning content, PatientPoint collaborates with nearly 20 mission-driven associations and foundations to help raise awareness for each via its digital and print products. Association and foundation messaging is coupled with relevant editorial content—sometimes custom-developed for the organization—on the appropriate platform.

Giving back to our local community is also a core value for PatientPoint employees. Over the last 12 months, Cincinnati-based staff volunteered at Matthew 25: Ministries to assemble goods for local and national organizations supporting women. Nashville staff also participated in a day of service, which included buying books and reading to local schoolchildren as well as assembling furniture at the Nashville-area Habitat for Humanity ReStore. Each holiday season, PatientPoint pledges $5,000 to the Ohio-Kentucky-Indiana chapter of the Make-A-Wish Foundation to help support their critical work to make wishes matter for wish kids. The organization also sponsors families in need, buying gifts and placing them under a special giving tree.

PatientPoint Reviews

  • Featured Review

    "Unique Company with Great People"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Positive Outlook
    Approves of CEO

    I have been working at PatientPoint full-time (More than 3 years)


    important work that ultimately serves and helps people, many intelligent, hard-working people who are very committed to the company, especially the "veterans" , beautiful office, generous vacation time, personable and kind CEO, dynamic, fun and exciting environment, motivated Sales reps., great products


    No cons to share here.

    Advice to Management

    Keep communication open, inclusive and relaxed as it has always been. Ensure consideration of as many different opinions, perspectives and experiences as it has always been. Ensure everyone continues to enjoy coming in to work, feels valued, rewarded and recognized for their contributions as it has always been. Keep the workplace culture positive, fair, open, honest as it has always been. These are the values that have gotten us to where we are now. Educate growing staff on the qualities and practices of good management to retain all of the great people we have. Encourage the Golden Rule at all levels of the company.

See All 113 Reviews

PatientPoint Photos

PatientPoint photo of: Content review for PatientPoint Communicate: Digital Waiting Room Screens Program
PatientPoint photo of: Offsite Retreat 2019
PatientPoint photo of: Go Red for Women — Cincinnati 2019
PatientPoint photo of: Painting With a Twist Teambuilding Event
PatientPoint photo of: Nashville Top Golf
PatientPoint photo of: Open office concept
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PatientPoint Interviews



Getting an Interview

Getting an Interview





    Account Executive Interview

    Anonymous Employee in Cincinnati, OH
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took 3 days. I interviewed at PatientPoint (Cincinnati, OH) in December 2017.


    It was a comfortable interview process, they made me feel very welcome, offering me coffee and greeting me generously. I then got the chance to walk around and be introduced by the different teams. Lastly, spoke to my manager and current employee to see if it would be a good fit. Great process.

    Interview Questions

    • What am i looking for in a position like this?   1 Answer
See All 16 Interviews

PatientPoint Awards & Accolades

  • PM360 Trailblazer Awards Supplier/Vendor Company of the Year, PM360 Magazine, 2018
  • National Health Information Awards, National Health Information Awards, 2018
  • Hermes Creative Awards - Platinum Winner, Hermes Creative Awards, 2018
  • Hermes Creative Award - Gold Winner, Hermes Creative Awards, 2018
  • MM&M Hall of Femme - Linda Ruschau, Medical Marketing and Media, 2018
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

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