Yes, it's a call center! - Sales Associate PatientPoint Employee Review

3.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Co -workers , PTO, weekends off

Cons

The daily number of calls you and the daily talk otime expecfed, each day to hit unrealistic sales quota. Micromanaging managers, too many unnecessary meetings .

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PatientPoint Response
3y
Thanks for your feedback. We appreciate hearing both the positive aspects and areas where we can improve. It's great to hear that you enjoyed working with your co-workers and appreciated having weekends off and PTO. However, we understand your concerns regarding the daily number of calls, sales quota, and more. We take your feedback seriously, as we strive to create a positive work environment for our employees. We encourage open communication and value the input of our team members. If you have any specific suggestions or concerns that you would like to discuss further, please reach out to our Chief People Officer, Angie, at humanresources@patientpoint.com. We will be more than happy to listen to your thoughts and address any issues you may have.

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5.0
May 14, 2026
Recommend
CEO approval
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Pros

Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

Cons

Honestly cannot think of one con.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

They have very few competitors in a marketplace with real opportunity for growth. They have a good tech stack (dbt + Airflow + Snowflake + Looker).

Cons

Although many smart people work here, incompetence in engineering and engineering management runs rampant (it's rare to find an engineer who can work with git) and an attitude of "don't rock the boat above all else" seems to prevail.

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