Yes, it's a call center! - Sales Associate PatientPoint Employee Review

Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

Honestly cannot think of one con.

Generous PTO Fun holiday parties

If you would’ve asked me 2 years ago, I’d have significantly more pros than cons, but everything has gone downhill since we got a new CEO. People are being fired left and right for “restructuring,” including those who’ve been with the company 10+ years and are known for doing a good job. It seems the execs want to fire all the people actually doing work and replace them with new senior positions (who may or may not do work) or contract out work. There’s no sense of job security for anyone, and morale is at an all-time low. If you still decide to work here, prepare for a poor orientation that does nothing to prepare you for your job, low pay, extremely slow weeks followed by extremely busy weeks, never being promoted (even though they’ll make you think you will be), and an open-office floor plan where everyone sits on Teams meetings all day.