PatientPoint

Awful Manager, Bait and Switch - Manager, Field Quality PatientPoint Employee Review

1.0

Sep 6, 2023

Manager, field quality

Recommend

CEO approval

Business Outlook

Pros

Hiring process was easy to get through.

Cons

Poached me from another company. Poor leadership with direct manager. I was presented a position where I could make an impact and run my team, however everything I did was stifled and put down. I was talked down to, made to feel insignificant, undermined and micromanaged by someone who wasn’t able to the job themselves. Escalating issues was called being a tattle tale. Director only wanted to be told how good her ideas were and did not accept constructive feedback. Was told that my job was to manage and her job was to have a vision. When asked, a vision was not able to be produced, however I was told that I wasn’t aligning with it. Not sure how you can align with something non-existent. I was blamed for issues that were identified that started well before my time and my Director degraded me and stormed out of our 1:1 messaging me soon after and telling me to go home. I spoke to HR on multiple occasions, but their job is not to protect employees, it is to protect the company, so this resulted in my termination less than 24 hours after filing a complaint. Confidentiality means nothing to them and they will assist management in firing anyone who wants to better the company instead of being focused on making the manager look good, even at the expense of employees and the company.

PatientPoint Response

Thank you for taking the time to share your feedback on your experience here at PatientPoint. We value all perspectives, and we understand that you had a challenging experience during your time here, and we want to address your concerns to the best of our abilities. Firstly, we apologize for any perceived negative experiences you had while working at PatientPoint. We pride ourselves on providing a positive and supportive work environment for all teammates. We've acknowledged your concerns about your manager's leadership style and your perceived lack of support. We are committed to valuing and considering constructive feedback, and we take these issues seriously, reviewing our management practices to ensure all employees can thrive. Regarding your interactions with HR, we are committed to a fair and transparent process for addressing teammate concerns. If you’d like to share more about your experience, please reach out to our Chief People Officer: angie.hemmelgarn@patientpoint.com. We believe in the importance of constructive feedback for our company's growth. We're sorry your experience didn't align with our values, and we hope you find a workplace better suited to your aspirations where you feel valued and supported. Thank you for sharing your feedback, and we wish you success in your future endeavors.

Awful Manager, Bait and Switch - Manager, Field Quality PatientPoint Employee Review

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