Good people - Sales PatientPoint Employee Review

3.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

I enjoy working with my team members, lots of PTO

Cons

Priorities tend to shift often

avatar
PatientPoint Response
6mo
hank you for taking the time to share your experience with us. We’re glad to hear that you enjoy working with your team and find value in the generous PTO — strong, supportive teams and time to recharge are both important parts of our culture at PatientPoint. We also appreciate your candid feedback about shifting priorities. As a growing organization in a fast-moving industry, priorities can evolve quickly, but we recognize that this can sometimes create challenges. Feedback like yours helps us continue refining how we communicate changes and support teams through transitions. Thank you again for your honesty and for the work you contribute every day. We’re committed to creating an environment where teammates feel informed, supported, and set up for success.

Explore other reviews about PatientPoint

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

Cons

Honestly cannot think of one con.

1.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous PTO Fun holiday parties

Cons

If you would’ve asked me 2 years ago, I’d have significantly more pros than cons, but everything has gone downhill since we got a new CEO. People are being fired left and right for “restructuring,” including those who’ve been with the company 10+ years and are known for doing a good job. It seems the execs want to fire all the people actually doing work and replace them with new senior positions (who may or may not do work) or contract out work. There’s no sense of job security for anyone, and morale is at an all-time low. If you still decide to work here, prepare for a poor orientation that does nothing to prepare you for your job, low pay, extremely slow weeks followed by extremely busy weeks, never being promoted (even though they’ll make you think you will be), and an open-office floor plan where everyone sits on Teams meetings all day.

2
avatar
PatientPoint Response
2mo
Thank you for taking the time to share your experience. We genuinely appreciate hearing from current employees, especially those who have been with us for several years. We recognize that the past year has brought a lot of change following new ownership, along with transformation as we work to build a more scalable organization. This includes expanding our leadership team, evolving how we operate to support long-term growth and investing in new skills to support our innovation. We understand that change of this scale can feel uncertain and, at times, uncomfortable. Decisions related to restructuring are never taken lightly, and when they do occur, we strive to support impacted team members with care and respect. Our focus is on preserving the best parts of the culture and values that have defined PatientPoint, while also evolving and redefining them to build a stronger company for the future. We know there is still work to do, and feedback like yours plays an important role in helping us improve. We are optimistic and excited about where we’re headed and committed to creating an environment where our teammates can grow, contribute, and succeed.
See reviews by: Helpful|Rating|Date|All