Not just about brand name - Anonymous employee PayPal Employee Review

3.0
Oct 4, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good commissions within sales and good bonus for account management. free lunch, discounted health care and gym memberships. Drinks on Friday.

Cons

Not enough girls! Clear favouritism from management/leadership team and unless you are their 'buddy' don't even think about getting a promotion. If you want any career progression at all it's all up to you. They do not update you on which teams are hiring. They don't promote from global opps to the business unit because there seems to be fierce competition and/or no communication between departments. Hardly any support from leadership and the sales team have lost 2 team leaders within 6 months because of the environment. Lots of constant changes within the team that disrupt the peace. The global opps team is very obviously tight on budget that they try to make as many cuts as possible.

avatar
PayPal Response
9y
Thank you for the feedback. I think you are right; PayPal has been experiencing lots of constant change over the past 18-months while we established ourselves as a separate and publically-traded company. I also agree with you that Paypal strives to create an environment where all employees can learn, thrive, and do great work; Paypal really is so much more than a brand name. With regard to career progression … we’ve revamped our promotions process over this past year to enable “continuous promotions” throughout the year and empowered each leader to make these decisions; I’m confident we’ll be seeing transfers, promotions, and stretch opportunities that span across functional, geographic, and business boundaries. And with regard to, “not enough girls!”, we’ve recently released our diversity statistics which demonstrate we’ve made above average progress against our value of inclusion … and are leading the pack among tech and fintech companies. We are excited about where we are and where we are headed!

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

1
See reviews by: Helpful|Rating|Date|All