Frustrated - Comp PayPal Employee Review

3.0
Jan 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Co-workers, fun environment, great onsight family activities

Cons

Terrible attendance policy alloting for only 5 call-ins during a rolling 12 month period does not allow for unforseen life happenings. Recent changes to the policy were supposedly to align with other centers throughout the world which I believe to be a outright lie. A simple search on EU labor laws found that US employees are allowed far less time off with no annual vacation days. Sick time must be accrued starting at the beginning of each year leaving no room for getting sick during winter, a time most people are apt to becoming ill. As it stands an employee cannot call-in for being legitimately sick until sometime in April of each year. Once a manager actually told their employees that while he understands things happen, but we should try avoid anything happening during our work days. This is especially insulting coming from someone not personally affected by the policy. Process policies are changed frequently with little to no notice and offer no grace period to ensure employees understand and are implementing the changes correctly. Advancement is based on who you know not your abilities.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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