Too much work ! - Customer Solutions Agent PayPal Employee Review

1.0
Aug 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Their benefits are okay !

Cons

I have worked 2,5 years in PayPal in two different department. Both were customer assisting positions , CS is really hard and too much work and too many targets, you are constantly under pressure by your stats even your one to one with your manager is such a torture that is a great opportunity where your manager can pressure you even more. That is how things work in PayPal.

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5.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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