Too much work ! - Customer Solutions Agent PayPal Employee Review

1.0
Aug 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Their benefits are okay !

Cons

I have worked 2,5 years in PayPal in two different department. Both were customer assisting positions , CS is really hard and too much work and too many targets, you are constantly under pressure by your stats even your one to one with your manager is such a torture that is a great opportunity where your manager can pressure you even more. That is how things work in PayPal.

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5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment; Opportunities for learning and growth

Cons

Fast-paced environment may be stressful

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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