Negative Culture, Almost No Opportunities For Growth - Senior Engineering Manager PayPal Employee Review

1.0
May 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Job security, and great speeches from the CEO

Cons

I unfortunately experienced many critical issues working at PayPal. The biggest issue I faced was around promotions and raises. They give each department so few allocated promotions, that most teams aren’t given even a single promotion for years. This creates a serious problem, because so many people are under leveled and under compensated, that most just decide to leave as soon as their stocks vest after the first or second year, causing a huge drain of knowledge and experience, and a never ending cycle of recruiting. Then, our yearly budget for raises is incredibly small. As a manager, it was disheartening to tell my direct reports that I couldn’t give them a raise more than approx. 2%, even though they deserved it, because of PayPal’s allocated budget. It really felt like mixed signals when they keep bragging about their highest profit levels ever in their earnings calls, but then tell us their isn’t enough budget for raises to keep up with inflation. Additionally, compensation packages for new hires is reasonable, but lower than most of their competitors, which made it extremely difficult to get candidates to accept offers. I also unfortunately experienced an issue with diversity and inclusion. When I was affected by something that at most companies would be considered a serious offense, where private personal information was leaked without my consent, I was basically told that “this is the way it is and there’s nothing we can do about it.” I felt so alone, and cried for days, and felt like all of PayPal’s messaging about diversity and inclusion and caring about minorities was all talk and no action. All of this made it very difficult as a manager to keep our talented engineers at the company, and to have optimism when telling new candidates about the role.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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