The management is missing the big picture here. - Team Leader PayPal Employee Review

3.0
Sep 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The facility and location are nice. If you work hard and market yourself well there are opportunities for development and growth in the company.

Cons

If you have any opinion other then what your leader or leadership has you are ignored and avoided. Once you have established yourself and earned a promotion to supervisor or team leader you are expected to put in 50-60 hours a week, working from home when not in the office offering little to no work-life balance. When you are promoted they give you as little as raise as possible and their rating system is designed to stack rank you against people of different job functions making sure that the majority of their employees receive little to no raise annually but are give acceptable marks.

Explore other reviews about PayPal

5.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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