My how the mighty have fallen - Financial Analyst PayPal Employee Review

1.0
Aug 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Pays decently well for most positions, unlimited PTO and a one-month sabbatical every 5 years

Cons

It is somewhat shocking how quickly PayPal went from being an amazing employer to an outright terrible one. It started under the previous senior leadership team, where we had great products but absolutely ran out of new ideas - became reactive rather than proactive to what our competitors were doing, the stock tanked, we cleaned house and brought in Alex Chriss as CEO. Alex cleaned out the rest of the senior leadership team and brought in the most useless set of leaders imaginable from the top down. Across the company, pretty much all folks in positions of leadership were laid off or pushed out, and replaced with the most useless group of people imaginable. Their only solution to growth is massive layoffs at least once annually, though it's starting to be more often than that. In addition to a product roadmap that consists of nothing other than reactive measures, the company is just as reactive to the changes being made at other tech companies. A return-to-office mandate of 3+ days per week came through, as well as telling all remote employees that they either move near an office or that they are stuck where they stand in their current roles. Overall, it's an extremely painful place to work now - infinite churn of busy work to satisfy completely misguided requests from senior leadership, all of which leads to nothing new or useful.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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