Extremely fulfilling career! - Outside Sales Representative Paychex Employee Review

5.0
Apr 22, 2013
Recommend
CEO approval
Business Outlook

Pros

As a current Paychex employee, I can proudly say what a rewarding experience my career has been. I have worked for several other companies, and the management is top notch. I take personal offense to the review that called them "laughable", because I truly believe they have made me a better, more successful salesperson and employee. As a working mom, they have been encouraging, supportive and realistic. I have literally never had a better management team. In addition, I have experience working for two separate Paychex locations. I can say, without a doubt, that the denver teams and sales office is a positive, fun place to be. There will always be those few people that try to bring the rest of the group down with their negativity, but as salespeople, you have control over your own destiny. As a salesperson, you have control over your attitude, your environment, and just as importantly, your income. The harder you work, the more money you will make. The base may be lower than some, but I went into sales to EARN my money, not have it given to me. There are plenty of positions in Paychex where you can go to work every morning and make a decent salary by showing up and doing the same tasks every day. The beauty of this job, is that every day is different, every client is a unique situation, and every sale is a personal accomplishment. The territories are also very different, and the reps are chosen based on their individual personalities and skills, which helps each person succeed. It is obvious that a lot of time and effort go into choosing the best person for each team and territory. If there is turnover, it is because salespeople tend to have personalities that drive them - always looking for the next high (sale/accomplishment), change of scenery, etc. it is easy to get caught up in the 'grass is always greener" scenario, but successful people stick with their goal and work hard to get there. Paychex allows you to do this, if you are willing to do your job and work for it. Finally, I agree with the disgruntled employee that Denver South is a phenomenal team. The people and manager make me want to work harder and make my team proud. However, I would be honored to work for any of the three teams. Each team has an atmosphere and qualities that make them unique. It is wonderful that we have the opportunity to work with a team that best fits our personality. With that said, go Team South!

Cons

There is a large amount of paperwork that goes into each sale, which can be burdensome. There is quite a bit of competition in the market, which can make some sales difficult. Some territories are spread out, and you have to very disciplined with your time management.

Explore other reviews about Paychex

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership connections, tailored growth pathways, and self-guided development

Cons

Some internal partners lack communication

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

3
See reviews by: Helpful|Rating|Date|All