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Paychex Reviews
1,792 reviews
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Full-timePart-time
Pros
Work/life balance is better than most other companies I have worked for (in 132 reviews)
Great leadership great training they invest in sales great benefits (in 181 reviews)
Cons
Work Life Balance during year end (in 44 reviews)
In the world of customer service, there will always be cons (in 42 reviews)
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"Payroll Specialist - Indianapolis"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Paychex full-time (Less than a year)
Pros
The recruiting and onboarding experience was great, they walked me through every stop. Took 2 weeks and now I'm in training. Training is good and keeps me engaged. I'm looking forward to a long career here.
Cons
Non at this time - everything has been ok
Advice to Management
Keep up the great work in hiring and training
Paychex 2018-03-19 05:55 PDT![Paychex Logo]()
"Payroll Specialist"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Paychex full-time (Less than a year)
Pros
Training and a lot of positivity
Cons
I haven't seen any cons yet
Paychex 2018-04-20 10:41 PDT![Paychex Logo]()
"sales leadership"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Paychex full-time (More than 10 years)
Pros
excellent products and services. Good total comp.
Cons
Core payroll becoming a commodity
TurnoverAdvice to Management
smaller sales force that can sell mult-products and services
Paychex 2018-04-13 10:27 PDT![Paychex Logo]()
"Good company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Paychex full-time (More than a year)
Pros
Great company and culture. work with awesome people
Cons
service and implementation team can be messy at times
Paychex 2018-04-11 11:12 PDT![Paychex Logo]()
"Great Company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Paychex full-time (More than 5 years)
Pros
Great culture, Flexibility, Good benefit package
Cons
Manager that is awful not professional looks over Tax and Garnishments and Tax always comes first. She Micro manages and reviews Facebook pages and reports to upper management to get people in trouble. We have lost great workers because of Manager and it will continue.
Advice to Management
Make changes and stop ignoring issues.
Paychex 2018-04-08 06:39 PDTHelpful (2)
![Paychex Logo]()
"Business Solutions Representative"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Paychex full-time (More than 5 years)
Pros
Benefits package is great
Ability to Work from Home
Flex Schedules when neededCons
High Client Count
Hard to manage client load and handle queue/emailsAdvice to Management
Allow WFH employees to have a Flex schedule
Allow laptops instead of desktops so that employees can work remotely from anywhere
Hold employees who are not performing accountable rather than passing their workload to someone elsePaychex 2018-04-03 06:16 PDT![Paychex Logo]()
"Paychex"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Positive OutlookApproves of CEOI have been working at Paychex full-time (More than a year)
Pros
ability to move around the company transferring to different departments which can show management you can succeed at multiple products
Cons
Low Base for such a good company
Advice to Management
increase base salary
Paychex 2018-04-05 18:11 PDT![Paychex Logo]()
"Paychex Review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at Paychex full-time (More than 10 years)
Pros
The teamwork and camaraderie are outstanding. I consider my co-workers my closest friends. Also, the benefits are really great.
Cons
It is stressful during Year End (December/January) however, we pull together to get through it.
Advice to Management
More visibility to the front line employees from senior management.
Paychex 2018-04-05 12:57 PDT![Paychex Logo]()
"Major CSR"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Paychex full-time (More than 10 years)
Pros
Great Benefits, Great Management, Latest in Technology and Superb Support Team,
Cons
Can be stressful at times
Advice to Management
Keep the communication lines open
Paychex 2018-04-02 07:23 PDT![Paychex Logo]()
"Field HR Generalist"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Paychex full-time (More than 3 years)
Pros
Great team members, a lot of room for growth of knowledge and abilities, great relationships with clients, and you make a great impact on the community.
Cons
Sometimes can feel overwhelming, it's a big job. You can sometimes struggle with internal partners.
Paychex 2018-04-02 09:36 PDT
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