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    Paychex Reviews

    Updated August 12, 2018
    1,864 reviews

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    Full-timePart-time
    3.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Paychex President and CEO Martin Mucci
    Martin Mucci
    999 Ratings

    1,864 Employee Reviews

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    Pros

    • "Work/life balance is better than most other companies I have worked for" (in 136 reviews)

    • "Great company with great benefits" (in 191 reviews)

    Cons

    • "Work life balance could be better" (in 46 reviews)

    • "They need to start paying the sales reps better and get competitive with competition" (in 55 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Amazing work culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Client Serice Supervisor in Auburn, ME
      Current Employee - Client Serice Supervisor in Auburn, ME
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Paychex full-time (More than 5 years)

      Pros

      Paychex truly cares about their employees and their work/life balance. The management team is very supportive and focuses on your career development within the company.

      Cons

      I currently have no Cons at this moment.

    2. Helpful (1)

      "Paychex Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Payroll Specialist in Auburn, ME
      Current Employee - Senior Payroll Specialist in Auburn, ME
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Paychex full-time (More than a year)

      Pros

      Great pay and amazing benefits! A great company to work for that makes you feel appreciated everyday, there is always someone there willing to help along with many other resources. Set schedule with weekends off

      Cons

      I don't have any cons

      3. Join the Paychex team
      See Our Latest Jobs

    3. "Benefits Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Approves of CEO

      I have been working at Paychex full-time

      Pros

      Companies values include respect, partnership, innovation and accountability. Great work environment with professional co-workers and management. Receive appreciation for meeting and achieving objectives. Outstanding with technology and making improvements regularly. Many of the employees have long term seniority due to good benefits and positive work environment, opportunity to be promoted from within.

      Cons

      Few to none. Initially felt that it was hard to reach out to co-workers in other work areas to get work done, but this was only a perception and everyone is very helpful and professional.

      Advice to Management

      Keep up the good work.

    4. Helpful (4)

      "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Paychex full-time (More than 5 years)

      Pros

      Paychex is an excellent company to have the chance to work for. They spend a lot of time and put much thought into training the employees and giving more than enough resources to be successful if you want to be. Great benefits, always evaluating and restructuring to fit the times. Many avenues to go down for career paths so that you can really spend your whole career here if you want to.

      Cons

      Sometimes the management are not field relevant and it makes coaching opportunities not as effective. The advice given by non-field relevant leaders doesn't further the reps development. Sometimes these promotions to management are more political than skill based and certain people can wait years to get promoted while others get promoted rapidly for unclear reasons. Also the sales conference trip is set up in a terrible way where spouses are not included. This is somewhat a breeding ground for bad behavior and tension on marriages where the sales rep works so hard all year to achieve such a great thing and then they go alone on the trip to a beautiful place.

      Advice to Management

      Reconsider sales conference and how it is set up. Also look more closely into managers that have high turnover or complaints on the quarterly reviews.

    5. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Paychex full-time

      Pros

      Great salary, and benefits and client base

      Cons

      Stressful, a lot of turnover

    6. "Career oriented company/lots of project options"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Paychex full-time

      Pros

      Lots of tenure within the organization; constant change to improve the organization; lots of opportunities to grow and be exposed to new projects

      Cons

      Pay could be better; not great leadership in all sectors

      Advice to Management

      Be career development minded

    7. "Great Company with a lot of Opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Denver, CO
      Current Employee - Anonymous Employee in Denver, CO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Paychex full-time (More than 10 years)

      Pros

      Excellent Benefits
      Competitive Pay in most markets
      Annual Bonus
      Opportunity to advance and move around

      Cons

      Training could be better
      Pay in some markets needs to be looked at again

      Advice to Management

      Take care of your employees and they will go above and beyond for you!

    8. Helpful (2)

      "Great for self driven people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Consultant
      Current Employee - Sales Consultant
      Recommends

      I have been working at Paychex full-time (More than 3 years)

      Pros

      Make my own schedule, meet new people everyday, unlimited vacation, contests and bonuses are pretty regular.

      Cons

      This job is challenging and you have to be ready for rejection. Because of this people quit because they don’t see the fruits of their labor right away.

    9. "Data Entry"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Good upper Management and supervisors

      Cons

      Corporate work environment. Sterile office.

    10. "SMB Sales Rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Paychex full-time

      Pros

      Nice Commission structure and decent base+vehicle reimbursment

      Cons

      Pure hunter role, no on going business, start over every month.

    Showing 1,864 of 1,912 reviews
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