Paychex Reviews | Glassdoor

Paychex Reviews

Updated October 11, 2018
1,915 reviews

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3.7
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Paychex President and CEO Martin Mucci
Martin Mucci
1,035 Ratings

1,915 Employee Reviews

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Pros
  • "Work/life balance is better than most other companies I have worked for" (in 145 reviews)

  • "Great company with great benefits" (in 200 reviews)

Cons
  • "Work life balance could be better" (in 46 reviews)

  • "Service is terrible so sales reps are bogged down fixing issues" (in 56 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Specialist in Denver, CO
    Current Employee - Payroll Specialist in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (Less than a year)

    Pros

    Fast paced, set schedule, weekends & holidays off, benefits & PTO almost immediately, great training program, friendly environment

    Cons

    Can be stressful at times with work load & customer demands.

    Advice to Management

    Management does a good job at trying to make work fun which I appreciate. I think CSS’s can do a better job at acknowledging & engaging with employees outside of their team, when they pass them in a hall or at a meeting. Be the example... you should never be too busy to be friendly!


  2. "Top-Notch Fast Paced Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Specialist in Greensboro, NC
    Current Employee - Payroll Specialist in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (Less than a year)

    Pros

    Training Program, co-workers, Pay, Benefits and Management. This so far based on my first impression, may be the best company that I have ever worked for.

    Cons

    Can see where there may be very high stress due to working daily, ensuring people/families get their take home pay, which could be a positive pro as well.

    Advice to Management

    Keep up the great work!

  3. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Paychex full-time

    Pros

    The company starts you with a great rate of pay, you can get a increase of pay within 4-6 months if you work hard. Work load not to stressful if you manage your time the right way . Weekends off and a great atmosphere to work in.

    Cons

    No cons for the company


  4. "Great company...great incentives!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SMB Sales Consultant
    Current Employee - SMB Sales Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Ability for short sales cycle. Great commission structure. You make what you want based on your networking and activity. Great work/life balance!

    Cons

    Some disconnect with operations, but easy to overcome with communication.


  5. "HR Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Consultant in Denver, CO
    Current Employee - Human Resources Consultant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 10 years)

    Pros

    Love the attention to work life balance and flexibility. Benefits are awesome!

    Cons

    The office is a little far from my house.


  6. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Costa Mesa, CA
    Current Employee - Sales Consultant in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Great Work life Balance, great upside in comp plan

    Cons

    Its a tough industry to learn, but if you can do well here you will succeed in other roles


  7. Helpful (1)

    "Paychex Proud"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Rochester, NY
    Current Employee - Supervisor in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Since joining this company, I have not only been promoted twice in 2 years - I have doubled my salary since starting in that time. I have had the opportunity to travel the country with Paychex and make life long friends. This is a place of career growth and opportunity.

    Cons

    Only downside is all of your family members will ask you to give them a raise (even if you don’t process payroll) because they think it’s a good joke lol

    Advice to Management

    Continue promoting growth within!

  8. "Glassdoor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MPSC Implementaiton Service Support Specialist in Denver, CO
    Current Employee - MPSC Implementaiton Service Support Specialist in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 10 years)

    Pros

    Good Training, Good Benefits, and advancements

    Cons

    Sometimes the hours are long


  9. "Great company and opportunity for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Supervisor in Indianapolis, IN
    Current Employee - Client Service Supervisor in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex (More than a year)

    Pros

    Lots of avenues and good pay

    Cons

    Lots of changes within management

    Advice to Management

    Move people in their correct positions


  10. "Software Test Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Test Engineer in Rochester, NY
    Current Employee - Software Test Engineer in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 8 years)

    Pros

    Supportive management Use of current technology.

    Cons

    Great benefits, pay could be better.


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