Paychex Reviews | Glassdoor

Paychex Reviews

Updated March 23, 2017
1,436 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Paychex President and CEO Martin Mucci
Martin Mucci
702 Ratings

1,436 Employee Reviews

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Pros
  • The benefits are great and they do support a healthy work life balance allowing employees to work from home if and when needed (in 99 reviews)

  • Great company with great benefits (in 117 reviews)

Cons
  • Work/Life balance is sometimes a challenge (in 32 reviews)

  • Sales reps all calling on same opportunities (in 48 reviews)

More Pros and Cons

  1. Featured Review

    "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Kennesaw, GA
    Former Employee - Administrative Assistant in Kennesaw, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paychex full-time (More than 5 years)

    Pros

    The company works very well as a team to success. Your great work is always recognized. They work well with you if you are having a hard time understanding something. Very patient. Its like working with a family. :) overall the best company I have ever worked for!

    Cons

    The only downside I must say is that I no longer work with this company and I hope that maybe one day I will get back.

    Advice to Management

    You are all doing a great job working with all you employee's as well as with your clients. I most definitely enjoyed working with Paychex.


  2. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 10 years)

    Pros

    As a 15 year veteran working with our front-line service givers, I can tell you that the Phoenix location has a great culture, and tremendous opportunity for advancement. Check us out at www.paychex.com!

    Cons

    There's a lot to learn, so you have to be patient with yourself.


  3. "Best Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Supervisor in Phoenix, AZ
    Current Employee - Implementation Supervisor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Paychex has the best atmosphere. I've enjoyed networking with everyone in my branch. I love how well they treat their employees. They truly believe in a nice work life balance.

    Cons

    Some days are stressful with how much we've grown in the past few years. Adding products and new employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Phoenix Paychex review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Supervisor in Phoenix, AZ
    Current Employee - Client Services Supervisor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 8 years)

    Pros

    Family environment, support, top training company, great benefits

    Cons

    Nothing I can think of


  6. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time

    Pros

    Fun culture, feels like a family, great support and career opportunities.

    Cons

    Can be stressful at times, but the support is great and they try to mas me it fun.


  7. "Wonderful place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Charlotte, NC
    Current Employee - N/A in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 5 years)

    Pros

    Great benefits and management is good. Products offered to clients cover every aspect of people management. Company is always growing and advancement opportunities are available.

    Cons

    Peer support is sometimes lacking as people would rather themselves look good rather than the team perform well. But this is to be expected in the workplace these days.


  8. "Great company values"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Phoenix, AZ
    Current Employee - Supervisor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than a year)

    Pros

    Company keeps its values as a focus for their day to day decisions and work focus.
    Committed to employee career growth.
    Good tools that allow finding knowledge within the available systems.
    Great payroll and training tools available.

    Cons

    Greater understanding and knowledge for employees of the different products offered.

    Advice to Management

    Keep up the great leadership!


  9. "No Career Stagnation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Benefit package is second to none - from 401(k) to insurance offerings, employee discounts and other benefits to ensure that the work/life balance that Paychex values so highly gets met. The inward and upward mobility will take you as far and high as you want to go, the company is filled with people on all levels who have come up through the company. Consistently rated one of the most ethical companies.

    Cons

    Paychex is a company undergoing a lot of change currently and with change comes difficulty on all levels.

    Advice to Management

    Continue to develop your leaders in how to develop and support remote teams.


  10. "Payroll Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time

    Pros

    Provided great learning opportunities. Offers great bonuses and trips.

    Cons

    Weekly phone calls if you didn't meet your quota.


  11. "Best place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Rochester, NY
    Current Employee - Supervisor in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Competitive salary, amazing benefits, flexibility in hours, endless job opportunities, ability to work from home with some positions, ethical, strong culture/values, options to relocate.

    I have been with the company for 4 years and am on my third position with Paychex. I plan on retiring here.

    Cons

    Business casual dress code currently



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