Paychex Reviews | Glassdoor

Paychex Reviews

Updated August 12, 2018
1,864 reviews

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3.7
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Paychex President and CEO Martin Mucci
Martin Mucci
999 Ratings

1,864 Employee Reviews

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Pros
  • "Work/life balance is better than most other companies I have worked for" (in 136 reviews)

  • "Great company with great benefits" (in 191 reviews)

Cons
  • "Work life balance could be better" (in 46 reviews)

  • "They need to start paying the sales reps better and get competitive with competition" (in 55 reviews)

More Pros and Cons

  1. Helpful (1)

    "Amazing work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Serice Supervisor in Auburn, ME
    Current Employee - Client Serice Supervisor in Auburn, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Paychex full-time (More than 5 years)

    Pros

    Paychex truly cares about their employees and their work/life balance. The management team is very supportive and focuses on your career development within the company.

    Cons

    I currently have no Cons at this moment.


  2. Helpful (1)

    "Paychex Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Payroll Specialist in Auburn, ME
    Current Employee - Senior Payroll Specialist in Auburn, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than a year)

    Pros

    Great pay and amazing benefits! A great company to work for that makes you feel appreciated everyday, there is always someone there willing to help along with many other resources. Set schedule with weekends off

    Cons

    I don't have any cons

  3. "Benefits Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Paychex full-time

    Pros

    Companies values include respect, partnership, innovation and accountability. Great work environment with professional co-workers and management. Receive appreciation for meeting and achieving objectives. Outstanding with technology and making improvements regularly. Many of the employees have long term seniority due to good benefits and positive work environment, opportunity to be promoted from within.

    Cons

    Few to none. Initially felt that it was hard to reach out to co-workers in other work areas to get work done, but this was only a perception and everyone is very helpful and professional.

    Advice to Management

    Keep up the good work.


  4. Helpful (4)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 5 years)

    Pros

    Paychex is an excellent company to have the chance to work for. They spend a lot of time and put much thought into training the employees and giving more than enough resources to be successful if you want to be. Great benefits, always evaluating and restructuring to fit the times. Many avenues to go down for career paths so that you can really spend your whole career here if you want to.

    Cons

    Sometimes the management are not field relevant and it makes coaching opportunities not as effective. The advice given by non-field relevant leaders doesn't further the reps development. Sometimes these promotions to management are more political than skill based and certain people can wait years to get promoted while others get promoted rapidly for unclear reasons. Also the sales conference trip is set up in a terrible way where spouses are not included. This is somewhat a breeding ground for bad behavior and tension on marriages where the sales rep works so hard all year to achieve such a great thing and then they go alone on the trip to a beautiful place.

    Advice to Management

    Reconsider sales conference and how it is set up. Also look more closely into managers that have high turnover or complaints on the quarterly reviews.


  5. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paychex full-time

    Pros

    Great salary, and benefits and client base

    Cons

    Stressful, a lot of turnover


  6. "Career oriented company/lots of project options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time

    Pros

    Lots of tenure within the organization; constant change to improve the organization; lots of opportunities to grow and be exposed to new projects

    Cons

    Pay could be better; not great leadership in all sectors

    Advice to Management

    Be career development minded


  7. "Great Company with a lot of Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 10 years)

    Pros

    Excellent Benefits
    Competitive Pay in most markets
    Annual Bonus
    Opportunity to advance and move around

    Cons

    Training could be better
    Pay in some markets needs to be looked at again

    Advice to Management

    Take care of your employees and they will go above and beyond for you!

  8. Helpful (2)

    "Great for self driven people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant
    Recommends

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Make my own schedule, meet new people everyday, unlimited vacation, contests and bonuses are pretty regular.

    Cons

    This job is challenging and you have to be ready for rejection. Because of this people quit because they don’t see the fruits of their labor right away.


  9. "Data Entry"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good upper Management and supervisors

    Cons

    Corporate work environment. Sterile office.


  10. "SMB Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time

    Pros

    Nice Commission structure and decent base+vehicle reimbursment

    Cons

    Pure hunter role, no on going business, start over every month.


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