Paychex Reviews | Glassdoor

Paychex Reviews

Updated April 20, 2018
1,792 reviews

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3.7
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1,792 Employee Reviews

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Pros
  • Work/life balance is better than most other companies I have worked for (in 132 reviews)

  • Great leadership great training they invest in sales great benefits (in 181 reviews)

Cons
More Pros and Cons

  1. "Payroll Specialist - Indianapolis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Specialist in Indianapolis, IN
    Current Employee - Payroll Specialist in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (Less than a year)

    Pros

    The recruiting and onboarding experience was great, they walked me through every stop. Took 2 weeks and now I'm in training. Training is good and keeps me engaged. I'm looking forward to a long career here.

    Cons

    Non at this time - everything has been ok

    Advice to Management

    Keep up the great work in hiring and training


  2. "Payroll Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Sp in Denver, CO
    Current Employee - Payroll Sp in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Paychex full-time (Less than a year)

    Pros

    Training and a lot of positivity

    Cons

    I haven't seen any cons yet

  3. "sales leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager- District, Area and Zone in San Diego, CA
    Former Employee - Sales Manager- District, Area and Zone in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paychex full-time (More than 10 years)

    Pros

    excellent products and services. Good total comp.

    Cons

    Core payroll becoming a commodity
    Turnover

    Advice to Management

    smaller sales force that can sell mult-products and services


  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paychex full-time (More than a year)

    Pros

    Great company and culture. work with awesome people

    Cons

    service and implementation team can be messy at times


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Garnishment Specialist in Saint Petersburg, FL
    Current Employee - Garnishment Specialist in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 5 years)

    Pros

    Great culture, Flexibility, Good benefit package

    Cons

    Manager that is awful not professional looks over Tax and Garnishments and Tax always comes first. She Micro manages and reviews Facebook pages and reports to upper management to get people in trouble. We have lost great workers because of Manager and it will continue.

    Advice to Management

    Make changes and stop ignoring issues.


  6. Helpful (2)

    "Business Solutions Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Solutions Representative in Denver, CO
    Current Employee - Business Solutions Representative in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 5 years)

    Pros

    Benefits package is great
    Ability to Work from Home
    Flex Schedules when needed

    Cons

    High Client Count
    Hard to manage client load and handle queue/emails

    Advice to Management

    Allow WFH employees to have a Flex schedule
    Allow laptops instead of desktops so that employees can work remotely from anywhere
    Hold employees who are not performing accountable rather than passing their workload to someone else


  7. "Paychex"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Rochester, NY
    Current Employee - Sales in Rochester, NY
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than a year)

    Pros

    ability to move around the company transferring to different departments which can show management you can succeed at multiple products

    Cons

    Low Base for such a good company

    Advice to Management

    increase base salary

  8. "Paychex Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Paychex full-time (More than 10 years)

    Pros

    The teamwork and camaraderie are outstanding. I consider my co-workers my closest friends. Also, the benefits are really great.

    Cons

    It is stressful during Year End (December/January) however, we pull together to get through it.

    Advice to Management

    More visibility to the front line employees from senior management.


  9. "Major CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Customer Service Representative in Denver, CO
    Current Employee - Major Customer Service Representative in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 10 years)

    Pros

    Great Benefits, Great Management, Latest in Technology and Superb Support Team,

    Cons

    Can be stressful at times

    Advice to Management

    Keep the communication lines open


  10. "Field HR Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Human Resources Generalist in Portland, OR
    Current Employee - Senior Human Resources Generalist in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Great team members, a lot of room for growth of knowledge and abilities, great relationships with clients, and you make a great impact on the community.

    Cons

    Sometimes can feel overwhelming, it's a big job. You can sometimes struggle with internal partners.


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