Paychex Reviews

Cons

There are always going to be things that you don't particularly care for, But I must say the pros WAY out shine any cons.

Cons

Product development may not fully appreciate the long term costs of technical debt.

Cons

Lower than Market Value pay- Expect to get 15-25% less than your glass door “market worth.” This is why they have no debt as a company.

TIP- Don’t be afraid to negotiate your pay; especially if you have experience in the area you are applying for. If they offer you blank, say thank you and dive right back into your achievements and prior experience. Sell yourself.

Paychex just moved from an Annual Review process to a quarterly review process or a “4x4” for its employees. Having experienced this new review process it seems excessive and puts unnecessary stress on employees, supervisors, and management when the time could best be utilized on job tasks. Instead of once a year in early August, you have to write about why you’re a good employee 3 more times a year and then your supervisor has to review it and meet with you. Oh and the managers have to review your supervisor three more times a year too and so on and so forth.

Groupthink- More so in recent years, friends that get promoted then promote their friends regardless if you are more qualified. This applies for males and females. In the end, you have a team where the supervisors and management are close outside of work and the actual team can feel isolated or become paranoid that if one person in the management clique of 5 doesn’t think you’re worth your pay then it’s all over. With this company, just like many others, perception is everything. Your internal perception is the unsaid 7th value of Paychex. If your good at Survivor (yes the TV show) you will be just fine.

Cons

no cons come to mind

Cons

Operations messes things up all the time. It can be really stressful at times. Always chasing people. People are rude and disrespectful at times. Clients expect you do to everything, they think you are the payroll specialist not a sales person.

Cons

Transaction Sales Approach. Poor client experiences after the close of the sale leading to revenue loss. Paychex services consistently priced at the highest end of the market compared to local competition despite customer service complaints and low grade technology.

Cons

Not many. Goals are pretty high

Cons

Compensation is said to be lower than industry standards.

Cons

too many levels of management
not enough opportunity for advancement or job changing at a senior employee level

Cons

They are very unorganized when it comes to training and helping their employees. They have all these training videos and articles but they aren't helpful when you're in the middle of assisting a client and good luck getting help from the supervisors. If you ask a supervisor for help they will ask you if you read an article or tell you to ask someone else because they never want to help. It is very frustrating. They pay well, but for the work we have to do each day its not worth it .