Paychex Reviews | Glassdoor

Paychex Reviews

Updated February 21, 2017
1,371 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
676 Ratings

1,371 Employee Reviews

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Pros
  • There is a good work-life balance in my group as well, and I think this is true for most of the organization as a whole (in 94 reviews)

  • Great company with great benefits (in 112 reviews)

Cons
  • Work/Life balance is sometimes a challenge (in 31 reviews)

  • They teach sales reps product knowledge, not how to sell the product (in 47 reviews)

More Pros and Cons

  1. Featured Review

    "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Kennesaw, GA
    Former Employee - Administrative Assistant in Kennesaw, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paychex full-time (More than 5 years)

    Pros

    The company works very well as a team to success. Your great work is always recognized. They work well with you if you are having a hard time understanding something. Very patient. Its like working with a family. :) overall the best company I have ever worked for!

    Cons

    The only downside I must say is that I no longer work with this company and I hope that maybe one day I will get back.

    Advice to Management

    You are all doing a great job working with all you employee's as well as with your clients. I most definitely enjoyed working with Paychex.


  2. "Solid Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Rochester, NY
    Former Employee - Sales in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paychex full-time (More than a year)

    Pros

    Great team atmosphere, awesome leadership, great rewards for hard work!

    Cons

    Far below average in compensation

    Advice to Management

    Just because you have a top performer, never stop coaching them


  3. "Overall decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Decent benefits, flexible work, great to network

    Cons

    management, corporate structure is too rigid


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great company culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Leandro, CA
    Current Employee - Sales in San Leandro, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Great sales culture and positive environment

    Cons

    Nothing comes to mind. Great company

    Advice to Management

    Don't lose your way. Keep doing what has worked but also love the forward looking focus on technology

    Paychex Response

    Feb 21, 2017 – Community Manager

    Thank you for taking the time to provide a review. We appreciate the feedback.


  6. "Performance Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Performance Engineer in Rochester, NY
    Former Employee - Performance Engineer in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paychex (Less than a year)

    Pros

    Best place to work and a awesome company

    Cons

    No negative side ! Everything is good

    Paychex Response

    Feb 21, 2017 – Community Manager

    Glad to hear that you recommend us as an employer. Thank you for taking the time to provide a review.


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Great training for new sales people. Managers are awesome and they give you autonomy to run your business while offering a strong support system. I've been working with Paychex for about 2 1/2 years and I love it.

    Cons

    The base salary is low and operations makes a lot of mistakes but the company is always striving to make things better and they actually listen to employees concerns.

    Advice to Management

    Raise the base salary for employees as they grow and learn with the company instead of only raising quotas that are sometimes unachievable after you have been there for a while. The turnover is pretty high because the longer you are there the harder it is to make money and most sales jobs start with a base double of what it is at Paychex.

    Paychex Response

    Feb 21, 2017 – Community Manager

    Thank you for providing a review. We appreciate the feedback and will send it along to senior management.


  8. "Great place for new sales pros"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Repres in Greensboro, NC
    Current Employee - Sales Repres in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than a year)

    Pros

    Great benefits, fun team-building activities

    Cons

    Micro-managing and unrealistic sales targets

    Advice to Management

    Be more realistic with goal setting


  9. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paychex full-time

    Pros

    Great company to work, family like atmosphere...if you did well you could definitely succeed

    Cons

    Just didn't like cold calling!


  10. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Paychex full-time

    Pros

    Good training program for entry level sales

    Cons

    High Turnover rate is not helping the MAtl grow

    Advice to Management

    Reduce sales force by 1/2 so people earn money again and stay long-term

    Paychex Response

    Feb 21, 2017 – Community Manager

    Thank you for taking the time to provide a review. Sorry to hear that you don't recommend Paychex as an employer. We are sending your advice to the executive team.


  11. "Sales Consutlant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in San Ramon, CA
    Former Employee - Sales Consultant in San Ramon, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Paychex full-time (More than 3 years)

    Pros

    Great employees, winning culture, Conference was a ton of fun.

    Cons

    micro management at time, breaking week down into two.

    Advice to Management

    You can have relationships with people that leave the company.It's really not that serious.



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