Cover image for Paychex
Logo
See All Photos

Paychex

Engaged Employer

Paychex

Add an Interview

Paychex Interview Questions

Updated Nov 21, 2023

To filter interviews, or .
Found 895 of over 895 interviews

Interviews at Paychex

Experience
Positive54%
Negative29%
Neutral17%
Getting an Interview
Applied online50%
Recruiter22%
Employee Referral17%
Difficulty
2.9
Average
HardAverageEasy

Paychex

Anonymous Interview Candidate in Phoenix, AZ

Declined Offer
Negative Experience
Easy Interview
Application

I interviewed at Paychex (Phoenix, AZ)

Interview

It was a very easy process. Only 1 interview with 1 HR person and a manager. Got hired within a week and received phone call answer. I don't know what else to say for this so here this is.

Interview Questions
  • What are your strengths and weaknesses.
    Answer Question
Be the first to find this interview helpful

Paychex

Anonymous Employee in Rochester, NY

Accepted Offer
Positive Experience
Easy Interview
Application

I interviewed at Paychex (Rochester, NY)

Interview

Quick and easy - hiring manager, DM, then VP, then offer. You have to show that you have an eagerness to learn and thrive in a fast paced environment. Great company to work for if you're just starting out.

Interview Questions
  • Describe a difficult situation you had with a customer and how you solved it.
Be the first to find this interview helpful

What people are saying about Paychex

Tech

2787.4K Members 

Ask candid career questions

-1 - /Community/technology

Got a burning question about interviews at Paychex? Just ask!

On Glassdoor, you can share insights and advice anonymously with Paychex employees and get real answers from people on the inside.

Paychex

Anonymous Interview Candidate

No Offer
Negative Experience
Easy Interview
Application

I applied online. I interviewed at Paychex

Interview

I was ghosted three times in a span of two weeks. My interview was first rescheduled the same day of the interview 20 minutes prior. Then, the day of the rescheduled interview I was ghosted again. So, I reached out to through email to make sure everything was okay. This led me to get my interview rescheduled for the third time. Which was pointless, because I got ghosted again.

Be the first to find this interview helpful

Paychex

Anonymous Employee in Albuquerque, NM

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 1 week. I interviewed at Paychex (Albuquerque, NM) in Nov 2023

Interview

First interview is a 30 minute phone interview with the recruiter. Second interview is on site with a supervisor of the department you're interviewing for. If you've applied to more than one position let your recruiter know. In my case this ended up with me doing one interview with a supervisor from each department. Expect this to take 30 minutes to an hour. I received an offer the following morning. Make sure to take multiple copies of your resume with you. Be prepared to ask questions. They really liked 'for someone who is successful in this role is there anything I should know about it that we haven't discussed?' This is a star format interview. Look this up if you've never done this before.

Interview Questions
  • What interested you in Paychex?
  • Think of a stressful day at work and tell me how you handled it.
  • Tell me about a time you were late or absent from work.
  • Tell me about a time you couldn't give a customer what they wanted.
  • How do you respond when you get an angry customer calling in?
Be the first to find this interview helpful

Paychex

Anonymous Employee

Accepted Offer
Positive Experience
Easy Interview
Application

I interviewed at Paychex

Interview

Great interviewing process! It was a smooth and easy process and I met with some really great people. I have no complaints about anything at this point. I’m super happy to have joined the company.

Interview Questions
Be the first to find this interview helpful

Paychex

Anonymous Interview Candidate

No Offer
Negative Experience
Difficult Interview
Application

I interviewed at Paychex

Interview

Three interviews and decided not to go forward. The second and third round was coding. The second round was sort of takeaway but the their 3rd round was a review of it along with live coding.

Interview Questions
  • Generic questions with occasional out of order difficult questions.
Be the first to find this interview helpful

Paychex

Anonymous Employee

Accepted Offer
Positive Experience
Easy Interview
Application

I interviewed at Paychex

Interview

The interview process was pretty simple. There was one hour long interview with two managers. They shared details about the job and asked about my experience and I had a chance to ask questions as well.

Interview Questions
  • They asked if I had experience with difficult or escalated customer calls.
Be the first to find this interview helpful

Paychex

Anonymous Interview Candidate in Philadelphia, PA

No Offer
Negative Experience
Easy Interview
Application

I applied through a recruiter. The process took 3 days. I interviewed at Paychex (Philadelphia, PA) in Oct 2023

Interview

Video interview. Manager basically basis his decision on 5 questions he thinks make a good candidate. He has a good team of people making him money I was told so he thinks his process works. He was nice though the whole time.

Interview Questions
  • Normal questions like name two good qualities, name two bad.
Be the first to find this interview helpful

Paychex

Anonymous Interview Candidate in Portland, OR

No Offer
Negative Experience
Easy Interview
Application

I applied online. The process took 2 weeks. I interviewed at Paychex (Portland, OR) in Oct 2023

Interview

I was cut after the initial screening, but the recruiter was completely inept and rudely kept discussing dinner plans with her husband during the call. Similarly, she couldn't understand ALL my extensive sales experience was b2b, because she was that unprofessional. Not only did she ignore the answers I gave/was clearly distracted, but completely unfamiliar with the role she was hiring for and the territory it would cover.

Be the first to find this interview helpful

Paychex

Anonymous Interview Candidate in Chicago, IL

No Offer
Negative Experience
Average Interview
Application

I applied online. I interviewed at Paychex (Chicago, IL) in Oct 2023

Interview

Well there were 2 processes. I was connected by the recruiter and screened like normal. She said I would be a great fit and would get me scheduled with the hiring manger. After 2 weeks I reach back out and heard nothing. Now after a month I reached out back to the recruiter stating I was still interested in the company. She promptly, set me up with a different hiring manger. I had 3 interviews with the hiring manger over the course of 2 weeks. She stated she was hiring for 1 role and could be 2. Everything looked great, even coached me on how to handle the up coming interview with her boss. Well 4 weeks later nothing, Finally got one response stating they were working on strategy and to give them a few days. That turned into another 2 weeks. Speaks volumes to their culture. Candidates deserve better.

Interview Questions
  • Standard leadership questions. A lot of fishing for culture fit which is not a bad thing.
Be the first to find this interview helpful
Viewing 1 - 10 of 895 Interviews

Paychex Interviews FAQs

Glassdoor users rated their interview experience at Paychex as 53.6% positive with a difficulty rating score of 2.92 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Client Representative and Territory Sales Representative rated their interviews as the hardest, whereas interviews for Internship and Administrative Assistant roles were rated as the easiest.

The hiring process at Paychex takes an average of 21.96 days when considering 876 user submitted interviews across all job titles. Candidates applying for Zone Manager had the quickest hiring process (on average 1 day), whereas Customer Service Supervisor roles had the slowest hiring process (on average 120 days).

Common stages of the interview process at Paychex according to 876 Glassdoor interviews include:

Phone Interview: 20.59%

One on One Interview: 17.59%

Skills Test: 12.28%

Drug Test: 11.08%

Background Check: 9.69%

Group Panel Interview: 9.44%

Personality Test: 7.70%

Presentation: 5.08%

IQ Intelligence Test: 4.86%

Other: 1.67%

Popular Careers with Paychex Job Seekers

JobsSalariesInterviews

Work at Paychex? Share Your Experiences

Paychex logo
or

Popular Conversations

Interview Tips

Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

Senior Digital Strategist

Is it common to get past all 5-6 interviews with all positive feedback to just be left on read? I'm trying to be patient since Turkey5 just happened in the CPG world, but also super antsy to know why they haven't given me any updates (since 11/17).

1
3 Comments

Underwriter

Is it ok to apply for another position for the same company if I am already currently in the interview process for another position with the company? I feel the recruiter has ghosted me for the current interview since the job posting shows filled on the site but my status in workday is still open.

1
0 Comments

QC Specialist II

Two situations, what do I do?: 1. Recruiter A reached out yesterday to tell me I’m invited to round 3 interview. I did not get an invite to accept - do I email and ask for it or wait? 2. Recruiter B said she would call me today at 10:30 because I told her I’m available all day. It’s almost noon and still no call. Do I wait? How long?

1
2 Comments

Affiliated Companies

Paychex Careers

Cover image for Paychex

Imagine working at a company with a future you can depend on. Working at Paychex means being part of a stable, reputable company that...More

  • Meet our team
  • Working here
  • Benefits
  • Locations
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Paychex Photos

+ Add Photo
Paychex photo of: Sales reps meeting to discuss strategy.
Paychex photo of: Lunch meetings at our P@RC campus
Paychex photo of: Getting out to support the American Heart Association Heart Walk
Paychex photo of: Chatting about internal career opportunities
Paychex photo of: Taking a break to have some fun in the game room.
Paychex photo of: Innovation in the making
Paychex photo of: A quick standup meeting in PDIT - a common sight.
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Write a Cover Letter

Stand Out From the Crowd With the Perfect Cover Letter

How to Write a Resume

Write a Resume Recruiters Can't Resist

The Ultimate Job Interview Preparation Guide

How to Prepare for Your Interview and Land the Job

Paychex Job Seekers Also Viewed

ADP

3.9

19,723 Reviews
Compare

Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you.