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Interviews at Paychex
Interviews for Top Jobs at Paychex
- Sales Representative (139)
- Payroll Specialist (111)
- Sales Consultant (37)
- Core Sales Representative (30)
- Outside Sales Representative (26)
- Account Executive (17)
- Human Resources Generalist (15)
- Sales (14)
- Client Service Representative (13)
- Software Engineer (11)
- National Sales Support (11)
- District Sales Manager (10)
- Sales Associate (10)
- Customer Service Representative (9)
- OUTSIDE SALES (8)
- HR Generalist (8)
- Inside Sales Representative (6)
- Account Manager (6)
- Major Market Sales (6)
- Software Developer (5)
- Small Business Sales Consultant (5)
- HRS Sales Representative (5)
- Implementation Specialist (4)
- Account Specialist (4)
- Human Resources Consultant (4)
- Core Payroll Sales Representative (4)
- Intern (3)
- Administrative Assistant I (3)
- Sales Executive (3)
- Customer Service (3)
Anonymous Interview Candidate in Phoenix, AZ
I interviewed at Paychex (Phoenix, AZ)
It was a very easy process. Only 1 interview with 1 HR person and a manager. Got hired within a week and received phone call answer. I don't know what else to say for this so here this is.
- What are your strengths and weaknesses.
Anonymous Employee in Rochester, NY
I interviewed at Paychex (Rochester, NY)
Quick and easy - hiring manager, DM, then VP, then offer. You have to show that you have an eagerness to learn and thrive in a fast paced environment. Great company to work for if you're just starting out.
- Describe a difficult situation you had with a customer and how you solved it.
What people are saying about Paychex
2 years ago
I just applied to Salesforce for a BDR role. I don't have a Bachelor's but I have more than two years of BDR experience at Paychex as well as an Associates Degree in Business Admin. I personally messaged a recruiter on LinkedIn about my values and why I want to work for Salesforce. No response. Anyone else apply or those of you that work there, what are your tips for breaking in?
The Work-Life Bowl
3 months ago
How long is the interview process at Paychex? I recently scheduled a phone interview with a recruiter, but I'm scheduled to start a new job in the coming weeks. How should ( if at all) should I discuss my future employment opportunities with the recruiter?
Got a burning question about interviews at Paychex? Just ask!
On Glassdoor, you can share insights and advice anonymously with Paychex employees and get real answers from people on the inside.
Anonymous Interview Candidate
I applied online. I interviewed at Paychex
I was ghosted three times in a span of two weeks. My interview was first rescheduled the same day of the interview 20 minutes prior. Then, the day of the rescheduled interview I was ghosted again. So, I reached out to through email to make sure everything was okay. This led me to get my interview rescheduled for the third time. Which was pointless, because I got ghosted again.
Anonymous Employee in Albuquerque, NM
I applied online. The process took 1 week. I interviewed at Paychex (Albuquerque, NM) in Nov 2023
First interview is a 30 minute phone interview with the recruiter. Second interview is on site with a supervisor of the department you're interviewing for. If you've applied to more than one position let your recruiter know. In my case this ended up with me doing one interview with a supervisor from each department. Expect this to take 30 minutes to an hour. I received an offer the following morning. Make sure to take multiple copies of your resume with you. Be prepared to ask questions. They really liked 'for someone who is successful in this role is there anything I should know about it that we haven't discussed?' This is a star format interview. Look this up if you've never done this before.
- What interested you in Paychex?
- Think of a stressful day at work and tell me how you handled it.
- Tell me about a time you were late or absent from work.
- Tell me about a time you couldn't give a customer what they wanted.
- How do you respond when you get an angry customer calling in?
I interviewed at Paychex
Great interviewing process! It was a smooth and easy process and I met with some really great people. I have no complaints about anything at this point. I’m super happy to have joined the company.
- How have I contributed to other associates success?
Anonymous Interview Candidate
I interviewed at Paychex
Three interviews and decided not to go forward. The second and third round was coding. The second round was sort of takeaway but the their 3rd round was a review of it along with live coding.
- Generic questions with occasional out of order difficult questions.
I interviewed at Paychex
The interview process was pretty simple. There was one hour long interview with two managers. They shared details about the job and asked about my experience and I had a chance to ask questions as well.
- They asked if I had experience with difficult or escalated customer calls.
Anonymous Interview Candidate in Philadelphia, PA
I applied through a recruiter. The process took 3 days. I interviewed at Paychex (Philadelphia, PA) in Oct 2023
Video interview. Manager basically basis his decision on 5 questions he thinks make a good candidate. He has a good team of people making him money I was told so he thinks his process works. He was nice though the whole time.
- Normal questions like name two good qualities, name two bad.
Anonymous Interview Candidate in Portland, OR
I applied online. The process took 2 weeks. I interviewed at Paychex (Portland, OR) in Oct 2023
I was cut after the initial screening, but the recruiter was completely inept and rudely kept discussing dinner plans with her husband during the call. Similarly, she couldn't understand ALL my extensive sales experience was b2b, because she was that unprofessional. Not only did she ignore the answers I gave/was clearly distracted, but completely unfamiliar with the role she was hiring for and the territory it would cover.
Anonymous Interview Candidate in Chicago, IL
I applied online. I interviewed at Paychex (Chicago, IL) in Oct 2023
Well there were 2 processes. I was connected by the recruiter and screened like normal. She said I would be a great fit and would get me scheduled with the hiring manger. After 2 weeks I reach back out and heard nothing. Now after a month I reached out back to the recruiter stating I was still interested in the company. She promptly, set me up with a different hiring manger. I had 3 interviews with the hiring manger over the course of 2 weeks. She stated she was hiring for 1 role and could be 2. Everything looked great, even coached me on how to handle the up coming interview with her boss. Well 4 weeks later nothing, Finally got one response stating they were working on strategy and to give them a few days. That turned into another 2 weeks. Speaks volumes to their culture. Candidates deserve better.
- Standard leadership questions. A lot of fishing for culture fit which is not a bad thing.
Paychex Interviews FAQs
Glassdoor users rated their interview experience at Paychex as 53.6% positive with a difficulty rating score of 2.92 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Client Representative and Territory Sales Representative rated their interviews as the hardest, whereas interviews for Internship and Administrative Assistant roles were rated as the easiest.
The hiring process at Paychex takes an average of 21.96 days when considering 876 user submitted interviews across all job titles. Candidates applying for Zone Manager had the quickest hiring process (on average 1 day), whereas Customer Service Supervisor roles had the slowest hiring process (on average 120 days).
Common stages of the interview process at Paychex according to 876 Glassdoor interviews include:
Phone Interview: 20.59%
One on One Interview: 17.59%
Skills Test: 12.28%
Drug Test: 11.08%
Background Check: 9.69%
Group Panel Interview: 9.44%
Personality Test: 7.70%
IQ Intelligence Test: 4.86%