Paychex needs to listen to their employees more! - Developer Paychex Employee Review

2.0
Oct 2, 2008
Recommend
CEO approval
Business Outlook

Pros

To be in the security team and work on projects.

Cons

Mundane maintenance work along with lack of work for an intern. Biggest problem is that manager seems not to have read my resume and understand all the leadership experience I have; she tends to go on about how I should attend large meetings to listen to upper management present and learn from them. Also doesn't help that I tend to "run out of work" and my team doesn't communicate as well as it should; a lot of repeated work occurs because of this. The other HUGE problem I have is the ridiculous dress code for IT employees. There's NO reason that IT employees need to be dressed in a suit everyday just to sit in front of a computer for 8 hours. When meeting with clients, yes, you need to dress up more; but regular, day to day work, there's no reason why we can't wear just a generic collared shirt and nice jeans/khakis

Explore other reviews about Paychex

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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