STAY AWAY - Conslutative Sales Associate Paychex Employee Review

1.0
Nov 29, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pros i can think of were the benefits.. if you ever had time to use them..

Cons

High turnover for a reason, managers were useless and liked to gossip with each other about their own team, regional manager is also a misogynist(told a colleague of mine if she slept around with clients to make sales), you will be over worked, underpaid, cheated, and when you reach out for help you will be over looked unless you do well.. you'd think management would help those who needed it most, not piggy back on those that did well already. Unrealistic quotas, your commission is based off how much more you can charge a business owner, which most of the time, didnt happen unless you gave up everything and thats just to make your quota so essentially no money since other companies offer a much more affordable pricing package. You'll be walking up an escalator thats going down. They will constantly sell you a lie and tell you that it gets better, it doesn't. Go to any other company.

Explore other reviews about Paychex

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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