What I wish had known before working at Paycom - CRR - Client Relations Representative Paycom Employee Review

1.0
Jul 8, 2016
Recommend
CEO approval
Business Outlook

Pros

- Health insurance was great (at least until they went partially self insured).

Cons

I think the fact that the reviews vary from "horrible and unbearable" to "Amazing and fantastic!" speak for themselves. The overall review for this company is extremely skewed. If a negative review comes through the marketing department sends out a campaign to all employees to go write a good review. Also, if you look closely you can see that anytime there is a bad/negative review on here Paycom responds with this "you weren't  good enough for us" attitude and basically bashes the person writing an honest review. It's extremely immature and, in my opinion, a true representation of the company and its culture. You truly have to drink the kool-aid here no questions asked to even survive. As soon as you question something you become one of their "problem employees" with a "Bad attitude" and to be honest they start the process of internally exiling you in hopes that they can make you miserable enough to quit. Bottom line, Paycom does not care about their employees no matter how much they preach it. Paycom cares about Paycom and they truly don't care how many employees they have to step on, fire, or degrade to get there. This organization is a true churn and burn culture and their turnover rate is outrageous but they will spend a ton of time trying to convince you otherwise. You might be weary of a company that is constantly repeating the same lines over and over again - it's all brainwashing. If you look through the reviews on here the words "brainwashing" and "kool-aid" come up frequently. I highly recommend against joining the Paycom team. Please don't be fooled by what Paycom will post in response to this. They will just make it seem like I am a former disgruntled employee when in fact I was one of their most dedicated employees - until they burned me. I went home ever day feeling degraded, unappriciated, stressed, and miserable. I was just a number to them, and you will be too. The workload is ridiculous and I was easily working 80 hour weeks just to keep up. Even though I was salaried and working until 11pm some nights I was treated like an hourly employee. The worst part of this is that they make you feel like you wouldnt amount to anything if it wasn't for them and that you will go no where if you ever leave.

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Paycom Response
9y
It is unfortunate that you have this view of Paycom. We pride ourselves on providing our employees with amazing opportunities where they can excel, professionally and personally. Evidence of this can be seen through the success of our organization, accolades and awards received (Best Places to Work, Top Work Places, Leadership 500 Excellence Awards and the Achievers 50 Most Engaged Workplaces) employee testimonies and internal promotions. This is a challenging career, but the rewards can be life-changing. We appreciate your concern and feedback. This is something we are analyzing and will continue to evaluate as a company.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
2d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
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Paycom Response
1d
We operate with high expectations and clear priorities, with leaders responsible for providing direction and support. We continue to offer opportunities and resources to help team members develop and take on new challenges.
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