Toxic Work Culture - Outside Sales Representative Paycom Employee Review

1.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

I can't think of a single pro.

Cons

The company culture at Paycom is an instant red flag. At first I believed this was just a New York City problem, but this is a country wide issue. The real root is leadership. The company only promotes from within- the managers and regionals that are put in place have a HORRIBLE track record. They are usually compromised of the "top sales rep of the year"- these individuals are not meant for management. They are meant to run their show independently and mind their business. However, they are given a platform to lead and have horrible training and managerial experience. This then trickles down to the reps and the ridiculous expectations set from above. The metrics are impossible to meet, there is barely any training given as a new hire and on top of everything- NO SUPPORT. You are literally told to "sink or swim". They lure you in with a high base salary and tell you can make MILLIONS- which is a flat out lie. The sales process takes months if not over a year and most times we lose to our giant and more AFFORDABLE competitors. Just not worth selling. This places straight up sucks. No work life balance. Our days would start at 8am and would not end until at least 7pm or sometimes even 8 or 9pm. I can honestly keep going. Just please when you see this- don't believe it's just one disgruntled ex-employee. This is a very common experience for people who leave the organization.

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Paycom Response
3y
At Paycom, our leaders strive to empower team members to be successful by providing clear communication and consistent support. We'd appreciate the chance to learn more about your experience. Please reach out to us at hrmgmt@paycomonline.com.

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Pros

Great environment to be working in

Cons

Job security was really scary

2.0
Jun 26, 2026
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Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
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