Steer Clear! - Client Relations Representative Paycom Employee Review

1.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are phenomenal, but that’s about it. Get ready to be overworked and stressed!

Cons

-requirement of weekly 6 hour ‘best practice’ meeting where you are expected to go on site for 6 hours and upsell. Super technical and you get in trouble for missing any (even though most clients decline them) (everyone dreads them every week) -micromanagement from managers and directors -everyone at paycom is terrified of their immediate supervisor -extremely expensive software -Clunky product that is difficult to learn and isn’t intuitive! When I asked for help, you are sent a 200+ page setup guide pdf and told to go from there. -long days with tons of driving -too high of a meeting quota (8+ in person meetings from Tuesday thru Thursday) -awful company time off (no MLK day, Labor Day, Veterans Day, Juneteenth, ect) -backwards policies and next to no diversity hiring (old school Oklahoma based company)(only ONE manager is a minority) - Horrendous support from the specialist side of the house means you are often doing more customer service than sales even though this is a sales role. -This place has INSANE turnover. All but 2 of my original team has been fired or quit. Clients notice this turnover as well as they have to meet a new rep every 6 months. - Clients are starting to figure all of this out and are leaving in droves

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Paycom Response
2y
Paycom places significant importance on providing team members with a supportive work environment that fosters open communication and equips everyone with the relevant training and resources to be successful. In addition, Paycom values and promotes diversity, inclusiveness, and fairness in our workplace. We're disappointed to read your review as it does not align with our standards. We'd like to learn more from you. Please share any additional feedback with our HR leadership team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
1d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
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Paycom Response
11h
We operate with high expectations and clear priorities, with leaders responsible for providing direction and support. We continue to offer opportunities and resources to help team members develop and take on new challenges.
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