Unrealistic expectations put on too few employees - Patient Access Representative PeaceHealth Employee Review

2.0
Sep 25, 2014
Recommend
CEO approval
Business Outlook

Pros

There is a feeling of comraderee amongst employees. Most employees see patient care as a team effort. Vacation accruals are excellent from the start and increase the longer you are there.

Cons

The CEO makes $1.27 million a year yet Peacehealth laid off 177 employees last year. Pay is not competitive and raises are not performance based with only a 2% raise for all employees for the last two years. A patient access representative starting pay is only $13.07 per hour while Kaiser starts at $17. Too many responsibilities are placed on each employee making it nearly impossible to achieve performance within the mission and values of the company. Employees have to cut corners to get the job done and work through their breaks. But don't report not getting a break or you will be punished with a write up.

Explore other reviews about PeaceHealth

5.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company benefits and work environment.

Cons

I don't really have any cons to add.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and PTO. Lots of free recources available.

Cons

General challenges that all health systems face. Hard to provide the needed support to ancillary teams

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