Great Company - Salary Manager PetSmart Employee Review

5.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Leadership team is fantastic! They are always available and helpful with answers to questions. The company has great support partners too. I've worked with other companies and sometimes you feel like you work for them. Here its a total team effort and we all help one another out.

Cons

Some of the operational items are a little behind the times. This is something I brought up and they walked through the reason why things are set up a certain way and provided updates on changes coming up to improve the process.

Explore other reviews about PetSmart

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Dynamic environment with good opportunities in various departments

Cons

Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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