Specialty service driven - Store Leader PetSmart Employee Review

3.0
Oct 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance and hours

Cons

Specialty service driven through sales of grooming and training services.

Explore other reviews about PetSmart

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job and location nice

Cons

None that I can think of

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Dynamic environment with good opportunities in various departments

Cons

Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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