get you experience and go - Dog Stylist PetSmart Employee Review

1.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

benefits ,steady clients, vacation time, sick time

Cons

management runs poorly and doesn't listen to salon employee when told issues, low standards , petsmart company will run you to the ground, they wants us to do the jobs of 3 employees while grooming safely and bringing maximum income , they don't care about the salon, you have to answer phone , make reminder calls, check in and checkout dogs , do every walk in (you can't turn them away even if you are behind) and now they want us to check out payments at the salon, they keep telling us it only takes a few minutes and I tell them that everything adds up we barely had enough Time to answer phones and now this !? I\

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PetSmart Response
3mo
We strive to have every associate have a great work experience and are sad to hear you aren't having that. Please know you can reach us via the anonymous CareSmart line at 1-800-738-4693 to talk with us so we can help. Thanks for taking the time to share.

Explore other reviews about PetSmart

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job and location nice

Cons

None that I can think of

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Dynamic environment with good opportunities in various departments

Cons

Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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