If it weren't for petsmart i wouldn't have met my husband!! - Cashier PetSmart Employee Review

3.0
Jul 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Working around the animals is wonderful. Once I got the hang of my job it was really easy.

Cons

Cleaning up poop really sucks.

Explore other reviews about PetSmart

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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