Enjoyable work with animals, but disorganization hampers leave - Associate PetSmart Employee Review

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- Working with animals - Friendly store management

Cons

- Disorganized and difficult to take leave

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PetSmart Response
1w
Thanks for sharing your experience with us! We're glad to hear you enjoyed working with pets and had a positive experience with your store leadership. We also appreciate your feedback about organization and the leave process, as it's important to us. If you'd like to discuss your experience further or receive additional support, please reach out to our CareSmart team at 1-800-738-4693.

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5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Dynamic environment with good opportunities in various departments

Cons

Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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