Fun job if you like animals! (Petsylist review) - Pet Stylist PetSmart Employee Review

3.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

- 50% commission - The dogs - Seeing happy customer after transforming their pets. - Co workers - privacy from the core store

Cons

Where do i start?! After working for petsmart for 8 years i was burnout. - Customers can be rude and treat you like crap - manager (like in any job) can make or break the job - High stress level if you're at a busy store - low volume store- you end up competing for dogs with co workers. - Most salons will have their share of drama if you don't have a good team.

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

avatar
PetSmart Response
2w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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PetSmart Response
1d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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