You'll never be or do enough - Anonymous employee PetSmart Employee Review

3.0
Sep 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paid time off, plus holiday pay and bonuses on commission.

Cons

The higher ups only care about money, and do not care if you don't feel safe with the tasks they give you.

Explore other reviews about PetSmart

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Dynamic environment with good opportunities in various departments

Cons

Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

See reviews by: Helpful|Rating|Date|All