Pros
15% discount off any merchandise or services. 30% discount off any merchandise or services offered 3 or 4 times a year. information available about all the products and animals PetSmart sells if you have the drive to read it. Interaction with lots of different animals. Adoptions of homeless Dogs and Cats Opportunity to donate from your paycheck to charities. Educating Pet Parents about their animals.
Cons
Inexperienced Managers hired from outside the company. Lack of leadership and lack of recognition for a job well done from many of the hourly managers, but mostly none from the salaried Managers and district managers. Management Favortism. Rumor spreading, No confidentiality about anything , feels like in high school at times Selling Training classes pushed off on employess. No Fairness when making the store schedule. When you call out sick some Managers can be very nasty. Reveiw Process and Raises. Educate associates more consistently. Return policy. Corporate Hotline.Call, lie, complain and get a $25 PetSmart giftcard.
