Senior PetsHotel associate - Senior Petshotel Associate PetSmart Employee Review

2.0
Nov 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Good job if you have a passion for animals and love interacting with them on a daily basis. It is fun getting to know all the dogs that come weekly and forming a bond with them.

Cons

Employees are over worked and under appreciated. They do not promote within and would rather bring some random person off the street with zero experience then promoting a loyal, hardworking employee. We are expected to do everything but receive ZERO recognition.

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5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Dynamic environment with good opportunities in various departments

Cons

Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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