Working at HQ can be fun, challenging, and quite enjoyable if you LOVE pets!!! - Management PetSmart Employee Review

4.0
Dec 10, 2008
Recommend
CEO approval
Business Outlook

Pros

The VP management team is very competent, caring, and focused.

Cons

Medical benefits are pricey and a bit weak (high cost, high deductibles). The 401(k) plain sucks - too few investment options and you can't participate for 6 months - what is that all about? I could understand no company match for 6 months, but it's no skin off of a company's back to allow participation right away.

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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