That escalated quickly - Analyst PetSmart Employee Review

1.0
Mar 29, 2017
Recommend
CEO approval
Business Outlook

Pros

can bring pets to work

Cons

Another review said it this is no longer the same old PetSmart. That in and of itself is not a bad thing. Prior to going private, the management team was clearly making short term decisions as most public companies with quarterly earnings calls are wont to do. When the PE people took over, it was honestly fine that they riffed a bunch of dead weight to make the company more efficient. Unfortunately, this was about the limit of their leadership prowess. I have not before encountered a management team with such an undeserved sense of self worth. Despite coming in and talking good game about building and sustaining a highly performing company, their have made some head scratching decisions. If their goal truly is to position this company for the long term, I have to say they simply are not good at their jobs. On the other hand, despite the whopping nigh $9B price tag they paid for the company, the LPs only actually coughed up around $2B in equity for an asset with something like $1B in annual ebitda....so barring the company going under quickly it is clear the equity partners will get their return, bondholders might get waxed, and perhaps this has been management's true goal all along. In that case, I guess they are good at what they do. Worth adding PetSmart debt is trading at around $93 on secondary markets. (all this is publicly available information).

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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