PetSmart is very demanding, but a good place to get experience with how the business world runs. - Pet Trainer PetSmart Employee Review

1.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

If you like working in the retail industry, and love animals it's a great place but it is very demanding.

Cons

You have a lot of managers (bosses) walking around constantly ordering you to do more. The weekends are the highest sale days, so you'll be working them. The communication is very poor between management and employees.

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

avatar
PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

See reviews by: Helpful|Rating|Date|All