Fun But Frustrating - Pet Trainer PetSmart Employee Review

3.0
Sep 9, 2009
Recommend
CEO approval
Business Outlook

Pros

You get to teach dogs for a living. This is fun and rewarding while offering a good challenge. The customers are generally nice and the stores are not bad environments. In terms of possible retail positions, it's not bad at all.

Cons

In as few words as possible, a distinct lack of training. I was frustrated by the lack of training that I received to become a pet trainer. The company tends to emphasize selling training classes over actually teaching them. The quotas for selling classes reenforce this trend.

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5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
4d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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