Typical retail environment - Cashier PetSmart Employee Review

3.0
Sep 21, 2009
Recommend
CEO approval
Business Outlook

Pros

1) The ability to work with a limited variety of animals 2) The atmosphere is generally friendly 3) Procedures exist to reward good job performance

Cons

1) Overemphasis on making every customer happy (impossible in certain circumstances) 2) Some â??pet parentsâ? can be a bit eccentric 3) Can be a bit of a messy workplace for obvious reasons 4) Corporate cash management and stocking systems are very dated and ineffective

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
1w
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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