Poor working conditions at best - CORE Associate PetSmart Employee Review

1.0
Aug 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Developing close relationships with people of similar interests/backgrounds. Paid slightly above minimum wage. There is truly very little benefit to working at a PetSmart location.

Cons

Overall poor management: poor middle-management on multiple levels that reduces productivity, conflicting directions from said poor middle-management, complete lack of respect towards employees and even managers at lower levels than store manager level, accomplishing insurmountable feats daily (hourly) even without taking your legally obligated 15 minute break Horrible flexibility: no one respects your availability and only expects you to perform at peak levels with no rewards/benefits This location is absolutely atrocious and if you are considering employment at the Pickering location, I strongly suggest looking elsewhere.

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5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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