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      PetSmart

      Engaged Employer

      PetSmart reviews

      Do not work here, you will hate it. - Bather PetSmart Employee Review

      2.0
      Dec 28, 2010
      Bather
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to work around animals. Better pay than most part time places. The very few nice co-workers.

      Cons

      Ignorant management, they can care less about their employees. The one manager finds pleasure in causing the employees pain! The managers pick favorites, if they don't like you they will pick on you and blame you for stuff until you quit. They are very immature as well... giggling over the announcements that they make. I feel bad for the customers having to hear some of the announcements. It's really sad.. I've been waiting to be sent for grooming academy for a year, it's all because I'm not a suck up to the management team.

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      5.0
      May 4, 2026
      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, welcoming, easy, flexible, growth

      Cons

      Weekends, slow, customers, busy, fast pace

      3.0
      Jun 27, 2026
      Experience leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

      Cons

      Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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