Overworked, under paid. - Lead Stocker PetSmart Employee Review

3.0
Apr 25, 2011
Recommend
CEO approval
Business Outlook

Pros

My managers were exceptionally nice and the best management I have worked under that's for sure. Loved early shifts and getting off early while having the rest of the day to either take a nap or relax. Met great fellow employees who turned into great friends.

Cons

Overworked, under paid. Appreciation of work could be better. Promotion was denied because of one opinion by the district manager. Trucks wore me out some of the time. Fellow stockers were lazy.

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

avatar
PetSmart Response
2w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

avatar
PetSmart Response
2d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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