Not worth the hassle - Petstylist PetSmart Employee Review

2.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO, benefits, getting a consistent paycheck every week even during slow periods

Cons

Required to work weekends/holidays, no work life balance, no consistent communication, they say you will only be required to groom a certain amount but then push to do more, when you bring up concerns about other employees nothing gets done, store management has favorites and they get away with everything, accountability varies from person to person so some people get away with everything while others are reprimanded for any little thing.

Explore other reviews about PetSmart

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Dynamic environment with good opportunities in various departments

Cons

Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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