Good Company, Room for Improvement - Groomer Petsense Employee Review

4.0
Apr 14, 2016
Recommend
CEO approval
Business Outlook

Pros

I love everyone at store-level. They hire great people to work in the stores. Also, the corporate management team is very personable, and speaks kindly to everyone, no matter where they stand in the hierarchy.

Cons

Some policies come down from corporate that seem counter-productive.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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