Excessive hours and low pay lead to burnout - Retail Store Manager Petsense Employee Review

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
Sep 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Next round my house about 1 minute away

Cons

Pay was not explained well in interviews I say explain but in reality was intentional cover up with quick and confusing explanation. 2 week after i received my paycheck it was obvious what the scam was. The company is for lazy groomers that don’t like to work and call in all the time . No power groomers can’t stay there . They have a method of hourly and commission. It’s not hourly vs commission . It’s a trick were they pay you your hours at a 15 an hour fake overtime and they throw the lowest left over as commission. So basically you grooming your behind off for basically for 15 an hour no matted if you do 8 dogs with deshed and big dogs at the end your commission is about 100 in 35 hours . It’s a joke as soon I saw my paycheck I realized the deceive and tactic. If you are not awaken mentally you will fall for it . I ask for my 2 week same day I got my paycheck and understood the withhold of information. The should be ashamed of how ridiculous they stand for money hungry rich losers . They will always have the lazy not too bright employees.

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