Good - Customer Service Representative Philips Employee Review

4.0
Sep 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Comprehensive, organised, open minded, flexible

Cons

Stuffed, a lot of pression, strict

avatar
Philips Response
2y
Hello, thank you for writing this review. We appreciate your feedback as a current Customer Service Representative at Philips. We are glad to hear that you find our company comprehensive, organised, open minded and flexible. These are some of the values that we strive to uphold in our work environment. We also understand that you face some challenges, such as feeling stuffed and pressured, and having to follow strict rules. We apologize for any inconvenience or stress that this may cause you. If you have any specific concerns or suggestions, we encourage you to discuss them with your HR-manager, who can help you address them internally. We hope that you continue to enjoy working with us and grow your career at Philips. We wish you all the best in your future endeavors.

Explore other reviews about Philips

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture to work for

Cons

none that I can think of

avatar
Philips Response
1w
Thanks for sharing such positive feedback. It’s wonderful to hear that you're enjoying our company culture, as creating an inclusive and supportive space is at the heart of what we do. Wishing you continued success in your journey with us!
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people in non- upper management roles that work there are fantastic. Great sense of community onsite and the culture champions are consistently looking for ways to make work life better.

Cons

Very poor communication on the strategy for the business unit. Leadership publicly promotes innovation and new ideas to be presented but then those ideas are shot down or penalized in private by current upper management. The business unit leadership says that don't want excuses for project delays but will then decide to do 3 major layoffs in the first two quarters with no transition plan, no support for gap in resources and no expectations to delayed progress.

avatar
Philips Response
2w
Thanks for sharing your feedback and for your 7.5 years of service with us. It’s great to hear that you found a fantastic sense of community and culture onsite among your colleagues. We’re sorry to hear about your experience. Your perspective on management transparency and resource support is incredibly helpful, and we’re actively working to improve our ways of working. We appreciate your dedication over the years and your honest insights, which help us focus on building a better workplace. We wish you all the best in your future career.
See reviews by: Helpful|Rating|Date|All