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Premium Retail Services

Part of Acosta Group

Engaged Employer

Lots of ethical companies, this isn't one of them - Anonymous employee Premium Retail Services Employee Review

1.0
Oct 5, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can plan your own schedule

Cons

Incompetent brown nosing management, employees treated like "know-nothing" morons, baseless distrust, they'll suddenly fire you but not tell you until you notice there is no work listed in your online reporting system, absolutely horrible and humiliating experience, and I warn anyone against even thinking about applying for work with this nasty company

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Premium Retail Services Response
10y
We're sorry that you feel your experience at Premium was so negative. If you'd like to offer additional feedback that you feel could be constructive, please email us at communications@premiumretail.com.

Explore other reviews about Premium Retail Services

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Team, Very Friendly, and received lots of support

Cons

Sometimes there wouldn't be any early enough communication

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Premium Retail Services Response
4mo
Thank you for sharing your experience and for the positive feedback. We’re happy to hear you found the role fulfilling and felt supported by a friendly, collaborative team. We also appreciate your note on communication and are continually working to improve timely and proactive updates. We wish you continued success in your next chapter and thank you for your contributions.
2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

1. It was definitely a great perk being able to create our own schedules to some extent; 2. Working independently was great; Having several stores to go to and a variety of tasks made the job more interesting and fun, and you learn a lot.

Cons

1. Very difficult to complete tasks in the time allotted - you work a lot of hours for free. They tell you to stop and checkout at the end of time, however the app doesn't allow you to checkout. 2. Management was extremely lacking on management, leadership, and especially people skills. We never heard from heard. If we had a question, the answer was always "do the best you can". 3. Like I said, zero communication. When I first started I was apparently working my position, and covering another without knowing. I was very stressful and chaotic, although I chalked in up to just being new. Not so, It was from working two positions. When another person was hired 3 months later I all of a sudden lost a lot of hours. That's when I realized I was being used, and yes, I say used! If she would have explained to me when I started what the situation was, I would have had no problem, but when you put a brand new person in this situation and they are struggling, it would be a nice decision on the managers part to communicate the situation and reassure me that I am not going crazy.

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